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Koch 33 Ford
- Car Dealers
- Easton, PA
About this business
Koch 33 Ford serves Lehigh Valley Ford buyers. Our promise is to make dealing with us easy, honest and convenient. Located in Easton, PA, we carry Ford cars, SUVs and trucks. Check out our Ford certified and pre-owned inventory. Our goal is to make every customer's experience easy and stress free, whether it is buying, leasing, or servicing your car with us.
Location details
3810 Hecktown Rd, Easton, PA, 18045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent Every time that I get my car serviced the staff is professional, quick and efficient. They exhibit great customer service not only with me but others.
Business response:
Hi Sueb, Thank you for taking the time to leave us a message about your experience! Customer service is very important to us here and I am glad that showed during your visit with us. We appreciate you recommending us to your friends and family. Thank you for stopping in and we welcome you back at any time! If you need anything else please let us know. Best, Tom Koch, GM.
Review This was easy. I had an appointment. They took me immediately, no waiting. Explained work to be done and what was done. Work took less that an hour.
Business response:
Hello rsh4113. Thank you for taking the time to leave our service department a review. I am so happy to hear that you were pleased with Dan's service and that you were in and out in no time. We do our best to provide our customers with prompt service and as little waiting time as possible, while still doing impeccable work. I appreciate that you continue to chose Milham and we look forward to seeing you again. Warmly, Tom Koch, GM
Very effificent Everyone at Milham is always very pleasant and helpful. They also keep you informed about what they are doing to your car. They perform the service in a reasonable amount of time.
Business response:
Hi Candy, I appreciate that you left us such a kind review. It makes me so happy to hear when our customers have great experiences with our service department. We do our best to service our customers' vehicles in a timely manner, and to make the entire visit as positive as possible. I am pleased that Dan kept you informed of your car's status while you waited. He's an excellent representative for the Milham brand, and we are lucky to have him on our team. Thank you for choosing Milham and we look forward to seeing you again ... read more
SERVICE This was my first sevice since purchasing the car. I'm happy with the salesmen and the deal I recieived. Today's service was quick. I was expecting a longer wait than an hour. Dan Fritzinger, Service Consultant, was very polite & knowledgalbe in answering my concerns of the new car.
Business response:
Hello Ohenry3124, Thank you for your service review! I'm so pleased that you continue to have positive visits at Milham. Thank you for being such a loyal Milham customer. It's great to hear that Dan was helpful to you and answered all of your questions. Dan is an asset to the Milham team and he does an excellent job representing our values. I want to thank you again for continuing to choose Milham, and we look forward to seeing you again. Best, Tom Koch, GM
rating my recent service visit Dan Fritzinger was a true gentleman when dealing with him for my service. Very informative and knowledgable. I hope in my future visits to your service dept. that I get Dan to work with.
Business response:
Hi viking 40, Thank you for your thoughtful review. It makes me so happy to read all the great reviews about Dan today. Dan is an important member of the Milham team. He is super knowledgeable, friendly, and he really cares about helping his customers. Dan does an outstanding job of representing the Milham brand. I know that he will be so pleased to read your review! I appreciate that you chose Milham for your vehicle's servicing, and we look forward to seeing you again! Best, Tom Koch, GM
Purchased Four New Tires - Alignment - The Works (oil change I was completely satisfied with the service that I received from Dan - he answered my questions and helped me have a great experience. All the work was completed in the time frame I asked for and it all came to the price that I was quoted which is great.
Business response:
Hi Alissa, I appreciate that you took time out of your busy day to leave us such a kind review. It makes me so happy to hear when our customers have excellent experiences with our service department. We do our best to service our customers' vehicles in a timely manner, and to quote the most accurate price possible. I am pleased that your work was completed in the estimated time and that Dan was helpful to you. Thank you for choosing Milham and we look forward to seeing you again soon. Best, Tom Koch, GM
Emissions, State Inspection and Safety Recall My service advisor was very professional and kept me informed the entire time I was waiting for my vehicle. All work was done in a timely manner and at a reasonable price.
Business response:
Hello clillis13, Thank you for taking the time to review our service department. I'm glad to hear that you you had a great experience with Bryan and that he kept you informed throughout the entire service appointment. We understand how important it is to provide our customers with as much information as possible, and to perform repairs in a quick yet efficient manner. Bryan is an important part of the Milham team and we are lucky to have him. I appreciate that you chose Milham and we look forward to seeing you again. Best, T... read more
Good experience with sales and service We've purchased 3 new vehicles from Milham Ford Toyota . We've also serviced all our vehicles with them and find them eager to please in all phases of service and sales .
Business response:
Hello Nick, Thank you for your kind review and a giant THANK YOU for being such a loyal Milham customer! I truly appreciate that you continue to choose Milham for both your car purchases and services. We truly value our customers and we promise to always care for your vehicles as if they were our own. Customer service is extremely important to us, and I am happy to hear that you have been pleased with our service and sales departments. Thank you again, and we look forward to seeing you in the future! Best, Tom Koch, GM
Awesome!!! I was working with Dennis and Cory they were awesome!!! They made sure to get me in the car I wanted with everything I wanted!! I will only be shopping with Dennis and Milham team from now on!! Thank you!!
Business response:
Good Morning cbecker36, Thank you for your kind review. Congratulations on your new car; I am so thrilled that Cory and Dennis found you the exact car that you wanted! Cory and Dennis truly care about their customers and they will always do whatever it takes to get you into the perfect car to match your needs. Cory and Dennis do an excellent job representing Milham and they are important members of our team. Thank you for choosing Milham and I hope you have a blast driving your new car! Best, Tom Koch, GM
Frequently asked questions about Koch 33 Ford
How is Koch 33 Ford rated?
Koch 33 Ford has a 4.9 star rating with 2,847 reviews.
When is Koch 33 Ford open?
Koch 33 Ford is closed now. It will open at 9:00 a.m.