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Koch 33 Ford serves Lehigh Valley Ford buyers. Our promise is to make dealing with us easy, honest and convenient. Located in Easton, PA, we carry Ford cars, SUVs and trucks. Check out our Ford certified and pre-owned inventory. Our goal is to make every customer's experience easy and stress free, whether it is buying, leasing, or servicing your car with us.
3810 Hecktown Rd, Easton, PA, 18045, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
The reason I'm giving this rating to Richard Johnson is definetly one of the best car salesman I dealt with in my 10 years of buying cars. He was trustworthy and really serious about getting me the right Toyota of my choice. I appreciated the time and patience and I will be referring others to him they need a new vehicle as well. Great prices and even greater service.
Business response:
Thank you for taking the time to write this great review. We are glad the members of our team were able to help and provide the customer service that is so important to us. We are grateful that you chose Milham Ford Toyota Scion to help you and hope that you will continue to make that choice for any automotive needs you may encounter in the future. Thank you once again for choosing the Milham Automotive Team and be sure to find us on Facebook and Twitter to get exclusive coupons and monthly specials. Sincerely, Tom Koch Gene... read more
I saw in auto trader a 2007 expedition that was close in options of what I was looking for. this was my first "internet" buying experience. I called Milham, Vera, gave me Kevin to talk to about the car. he was very patient, answered all of my questions honestly, and went out and checked items on the car for me. after all, I had a 300 mile round trip to buy this. the car was what I liked, they cleaned it to car show specs,filled it with gas ,and back to CT. I must say Kevin was a pleasant person to deal with. .The dealership ... read more
Business response:
Thank you very much for stopping in to leave this fantastic review. At Milham Ford Toyota Scion, our customers come first! It is our goal to provide the service you deserve, the patience everyone needs while picking out a new car, and the answers to your questions. We enjoy being able to work with customers like you and it's rewarding to know you enjoyed your experience at our dealership with the help of Kevin. If you have any questions down the road, please do not hesitate to contact us. Additionally, take time to find us o... read more
I am from Syracuse, NY and I found the perfect 2011 Jeep Grand Cherokee I was looking for nearly 2 months through the internet. The vehicle was priced far below anywhere within a 500 mile radius. My Initial contact was with Vera, the internet liaison. I was ready to buy the vehicle, but was concerned about driving 3 and a half hours and not getting what I expected or it having been sold. Vera was extremely helpful, up front and answered all of my questions. She personally had someone look at the vehicle for me and call me wi... read more
Business response:
What an enjoyable review to read! It is great to hear that our team was able to show you the outstanding customer service we are known for. Your glowing review lets us know we are achieving our goal of 100% customer satisfaction. Thank you for choosing Milham Automotive Group. Make sure to visit our Facebook and Twitter pages where we offer special deals to our followers and likers. Please don't hesitate to contact us if there is anything else we can assist you with. Best regards, Tom Koch, GM 610-253-9191 x1101 tkoch@milham... read more
I had a great experience at Milham Toyota and working with Keith Doddy. I explained to Keith what I was looking for and my price point and he was able to find exactly what I needed at a few dollars under my monthly budget. The process was seamless - everything was taken care of for me. Keith was both patient and attentive. I felt as though I was working with a friend rather than a salesperson. As I completed paperwork, I was asked if I needed coffee, water, etc. I cannot say enough good things abouth Milham Toyota and their ... read more
Business response:
What an enjoyable review to read! I am elated to hear that our team and Keith left a lasting impression on you. We work very hard to provide each of our customers with personalized and pressure-free service. I'm happy to hear we were able to deliver a friendly shopping experience. Knowing you are 100% satisfied with your experience lets us know we are reaching our goal of excellence in customer service. We appreciate your business and look forward to serving you again. Also, check out our Facebook and Twitter for special dea... read more
Was treated to a very friendly atmosphere from the time I walked in until the time I left after making my purchase that night. Was not rushed into making any kind of decisions.Mike Haney He did every thing he can to help me out to get my New truck. Thank You Mike
Business response:
We are happy to hear about your positive experience with us! Mike is a great team member; we are glad his patience and friendly attitude helped make your car-buying experience more enjoyable. Thank you for your feedback, and let us know if there is anything we can do for you in the future! Also, check out our Facebook and Twitter for special deals. Best regards, Tom Koch, GM 610-253-9191 x1101 tkoch@milham.com
My wife and i have bought 7 vehicles from milham toyota. We have had a great experience every time. Milham toyota does care about customer satisfaction. We also used Rey Nieves our sales man for every purchase we have made. He treates us like royalty and does everything he can to get us the best deal. He is a big part of why we keep going back. We plan on using Milham toyota for any future purchases as we are now very comftorable with Rey and the dealership. I hope this review helps you on your next vehicle purchase.
Business response:
Wow, thank you so much for all seven of your purchases from us! We appreciate your continued business. Thank you for taking the time to write us this great review. We are thrilled to hear that you have had great experiences every time you have been in our dealership. We strive to get each of our customers the best deal possible. We look forward to seeing you again soon! Don't forget to follow us on Facebook and Twitter to stay informed of future service deals. Best regards Tom Koch, GM 610-253-9191 x1101 tkoch@milham.com
We recently purchased a new Toyota through the efforts of Kevin Acevedo. He was friendly, courteous and extremely patient as we made our final purchase for a new Toyota Camry. He did everything possible to meet our needs and was professional at all times. I would definitely ask for him in purchasing my next car. Mary and Marc
Business response:
Congratulations on the purchase of your new Toyota Camry! We really appreciate you taking the time to write us a review. Customer service is very important to us here at Milham Ford Toyota Scion. We love to hear back from our customers about their experience and we are glad we were able to provide you with a great one! Please come in and see us again soon! Don't forget to follow us on Facebook and Twitter to stay informed of future service deals. Best regards Tom Koch, GM 610-253-9191 x1101 tkoch@milham.com
Outstanding professionalism, friendly, personable, strong "What do you like & how can I help you attain it" vs. some other shops:"This what we have. Now which do you want?" Jackie sold us on Milham, her team, the Service Dept & operation, and of course a very nice car at a good competative price. I would recommend Jackie and Milham to relatives, friends, anyone. To sum it up: QUALITY.
Business response:
Thank you for your feedback! We are so glad to hear that you had such a great experience at our dealership. We really appreciate your kind words! Jackie is a great member of our team and we are happy she was able to help you find exactly what you were looking for. Come see us again soon! Don't forget to follow us on Facebook and Twitter to stay informed of future service deals. Best regards Tom Koch, GM 610-253-9191 x1101 tkoch@milham.com
I had an issue where I was trying to sell my deceased fathers car and a carfax report was ran and it had incorrect bad remarks about my fathers car, Sarah kept in touch with me and was the main reason I came back to the dealership after I had to show carfax their reports was incorrect, I dealt with Matt on my return and he was very nice and we are currenty in the process of transferring the vehicle. Thank You for helping me get my late Father's affairs in order.
Business response:
Thank you for taking the time to write us a review! We are pleased to hear we were able to help you during such a difficult time. We are glad Sarah and Matt were able to help you sort everything out. Please come in and see us again if you need any help in the future. Don't forget to follow us on Facebook and Twitter to stay informed of future service deals. Best regards Tom Koch, GM 610-253-9191 x1101 tkoch@milham.com
Koch 33 Ford has a 4.9 star rating with 2,847 reviews.
Koch 33 Ford is open now. It will close at 8:00 p.m.