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Koch 33 Toyota Corporate
- Other
About this business
Location details
18045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible Scheduled a week a head of time for a 3 o clock appointment for an hr. And a half, tops service on my car. I show up 3 and a half hrs. Later and they tell me they didnt even start working on it yet. Very disappointed. Ill never go again.
Negligent Service Dept.! GO to Bennett instead, stay away They get one star because when I bought my vehicle I had no issues with the sales staff. If you are considering buying a vehicle from them DONT. My husband and I bought our cars around the same time. We wanted to be loyal toyota owners so we wanted to find a loyal dealership. We decided to test the waters he went to Bennett I bought from Milham. DO NOT BUY FROM MILHAM, GO TO BENNETT! He has had zero issues and I have had nothing but problems! I had such a bad experien... read more
fed up I was very happy with Steve Bennett & the sale, I am very unhappy with the follow up call's due to me paying cash for the sale. They have my SS # and now want to know what I do for a living, that's none of your business.. I will purchase some where else in the future. I bought a bike for cash a few years ago without this nonsense. They gave me the key's and thanked me for the purchase. As a side note I gave great reviews b4 these phone calls,
Business response:
Hello itsa62, Thank you for your feedback. I apologize for any inconvenience we may have caused you, but it is customary for our dealership to place follow up call to customers after the purchase of a vehicle. I am happy to hear that you had a great shopping experience with Steve. He is a hardworker, trustyworthy, and an important member of the Milham team. I appreciate that you chose Milham and I hope that you enjoy your new car! Please do not hesitate to call us or stop in if you should ever need anything else in the futur... read more
No Relief I purchased a 2013 Toyota Sequoia (32,000 miles) here on October 21, 2015, traded in my vehicle which was financed. On October 27th I began having issues with the transmission and took my vehicle to another Toyota dealer for service. I was advised that my vehicle could not be serviced because it was NEVER registered with Toyota U.S.A as a sold vehicle. When I contacted Milham to rectify the issue, they told me they were working on it and that not even they could service my vehicle as the result of this issue. I was... read more
Business response:
Hello Becky Candelora, I apologize for the delay and for the inconvenience. Your satisfaction is so important to us, and we have been working diligently to ensure that that your vehicle's information is in Toyota's system. We’ve been contacted by Toyota, and they assured us that the issue is now resolved. As you may know, we sent your chosen Toyota dealership the proof that your car is registered in the U.S., directly from Toyota. Unfortunately, if they are not willing to make repairs to your car, we cannot force them to. We... read more
Can you say rip-off???? I was a repeat customer for Milham but I think they are a ripoff. I recently(less than a month) bought a 2015 Toyota Corolla. I was sold something called "protect all theft" At first, I was told it was standard, so why are you charging me $199 for it??? The salesman explained it is in case the car is stolen, the vin # is all over the car. Really, I don't care if it ends up in Alaska, I have insurance to cover theft. When I went back to see about getting a refund, I was refused, I was told it would com... read more
Business response:
Hi zoeysmatoo, Please give us a call to further discuss your situation. I'd be happy to help you figure this out and provide any other information you may need. Feel free to reach out to either myself or the other General Manager on our team, Garrett Hood: 610- 253- 9191. Thank you in advance, Tom Koch General Manager
Frequently asked questions about Koch 33 Toyota Corporate
How is Koch 33 Toyota Corporate rated?
Koch 33 Toyota Corporate has a 4.7 star rating with 8,286 reviews.
When is Koch 33 Toyota Corporate open?
Koch 33 Toyota Corporate is closed now. It will open tomorrow at 9:00 a.m.