Koch 33 Toyota Corporate

gardenjersey 

on DealerRater

4 years ago

Buyers beware. This dealership is very shady. They are sneaking. Be alert. Read all the paperwork before leaving the sales department. They are not straight forward 

Ken Rizzi 

on DealerRater

5 years ago

Good price BUT after the sale I had issue to be corrected. I text and emailed many times with no reply. They owe me and a few items and will not reply. The new truck that I brought in November had a March inspection sticker. Now in 4 months I have to get a new truck inspected. Also had broken parts and they don't seen to care. Don't expect any help after they sell you a car or truck. On to the next sucker. 

Avargasjr1 

on DealerRater

5 years ago

Experience with Koch 33 My experience with Koch 33 has been nothing but a love/hate. The salesperson Norman D Munoz is one of the BEST salesperson I dealt with ever. His professionalism, politeness and understanding of the vehicles was amazing. He worked with my budget and even try to find more incentives for me. On the other hand the service department was a nightmare. The service manager Kaitlin Kinney was rude and very unprofessional. After relaying this to the salesman (Norman D Munoz) he went above a beyond his duty and... read more

Utena24 

on DealerRater

6 years ago

Got a 2019 RAV4, 1st service and not even the windshield liquid was refilled. Very disappointed. Thought they were better then Haltermans, they're not 

Cherubangel 

on DealerRater

6 years ago

Not very satisfied Waited a hour and half for oil change was told it would only be 45minutes to an hour. When I got out of dealership my truck ajar light came on don't know why they where in my trunk .had stuff in my glove compartment and it was removed and thrown up on my dash .feel like they where snooping through my car.very dissatisfied 

Unes 

on DealerRater

6 years ago

PLEASE AVOID AT ALL COST I just had one of the worst experiences today in my life February 14th in here . I've been trying to sell my Mini Cooper that has 63400 miles on it. I've been receiving calls and emails from this place on everyday basis that they will offer me top $$ for my car . I decide to give it a try and drove about 1 hour and half to see them . My car is valued at 5000$ . Once I went there they did an appraisal in my car and offered me 347$ for it . I thought it was a joke in the beginning and then they told me... read more

louie 

on DealerRater

6 years ago

BUYER BEWARE OF THIS PLACE...SHADY DO NOT BUY FROM THESE GUYS, A BUNCH OF SCAM ARTIST MAKE SURE YOU GET YOUR PAYMENT QUOTE IN WRITING BEFORE YOU SIGN THE FINAL PAPERWORK ,THEY SLIP STUFF IN AN YOU END UP WITH A HIGHER PAYMENT THAT YOU AGREED ON, Ive bought a lot of new cars in my time an have never been surprised by my payment when it shows up, it is what you an the salesman agree on...but with these clowns i ended up with a big surprise, we agreed on a payment of 472 a month, well the payment comes its 510 a month, i go the... read more

Stevebear23 

on DealerRater

6 years ago

Oil change I been trying so hard to get out of the car I have and trying for a rav 4 with no money down and where koch ford screwed me over with this fully loaded car leather seat and I don't like leather in my car and also didn't need the gps either what this people are thinking I don't know and also didn't want a 6 cylinder if there anything you can do for me with this it would be great but I am not counting on it 

Jeff917 

on DealerRater

6 years ago

Questionable sales tactics and unprofessional After many visits while vehicle was being brought through recall and pre-sale inspection, I was finally told to come take a test drive in the vehicle. Sales person got in the vehicle with me and told me to go a certain way which I thought was odd because I wanted to get on the highway. That's when he told me we were "running dirty" with out a license plate. I parked the car and left. Tony Brant came into the sale and did his best to salvage the sale. After more time and longer "l... read more