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Koch Route 2 Corporate
- Other
About this business
Location details
01523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had my 2010 FJ towed to Koch Toyota after serpentine belt broke while in Leominster. Get a msg early next morning from Natasha Allen, Service Consultant. She got my FJ in, belt replaced and kept me informed of progress. Excellent tech work. Outstanding Customer Service, 5 Star. Natasha is the best.
I had an excellent experience purchasing a used car from Koch Toyota. I test drove and purchased in under 2 hours with absolutely no pressure and perfect attentiveness. Everton Gomes was my sales man and he was fantastic. He went over the car, listened to my needs, and was never pushy or trying to upsell. I also had a quick wait and awesome experience in the finance department with Mike Jandrew. I would definitely purchase from Everton again.
Alexander Brewer was an excellent salesman. He made my car buying experience easy and enjoyable since this was my second time buying a vehicle from him this year.He got me the truck I wanted. Good job Alex
I went to Koch route 2 late March to look at a corolla cross. Deborah Goguen met me in the lot. I asked a cupel of questions about the car. She asked me come inside and i tolled her that I didn't have time then and I left. I came back 2 days later and set up an appointment for April 1st. There was no pressure to by the car that day but every thing went well and I did get it that day. During the paper work the a gentlemen whose name I don't remember set down and tolled me that he mite be able to save me up to one thousand ins... read more
I was very impressed by the professionalism, knowledge, follow through, assistance and attitude of Jeff in the Service Repairs' Dept., ***as well as the work that was done on my car.👏
Business response:
We're delighted to hear that Jeff and the team are demonstrating our commitment to outstanding customer service. Thank you for the kudos and we look forward to seeing you at Prime Toyota Route 2 again next time!
Excellent service with a very friendly staff.They were Excellent service with a very friendly staff. They were very accomadating with scheduling and work was done promptly.
Business response:
Thanks for the great review of Prime Toyota Route 2! We're happy that our team was friendly, accommodating and wonderful to work with. See you next time!
Both the service & sales managers made an exception to extended warranty coverage for a remote starter that was not covered and lowered diagnostic charges to bare minimum. They turned a frustrated customer to a happy customer.
Business response:
We love hearing that our team's efforts to go above and beyond to cover your remote starter made your visit so positive. We truly want was is best for our guests. Thank you for visiting Prime Toyota Route 2, and we look forward to providing you with exceptional care again next time you stop by!
Very friendly and helpful as soon as I arrived for my appointment. James kept informed and explained everything to me.
Business response:
We're glad we could be of service, Pat! Thank you for taking your business to Prime Toyota Route 2 and leaving us a great review!
Excellent customer service!They were able to work with Excellent customer service! They were able to work with me despite limited time on my end. Greatly appreciated!
Business response:
Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Prime Toyota Route 2 team. Drive safely, and we hope to see you back again down the road!
Frequently asked questions about Koch Route 2 Corporate
How is Koch Route 2 Corporate rated?
Koch Route 2 Corporate has a 4.9 star rating with 3,171 reviews.
When is Koch Route 2 Corporate open?
Koch Route 2 Corporate is open now. It will close at 6:00 p.m.