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Koch Route 2 Toyota
- Car Dealers
- Lancaster, MA
About this business
Location details
700 Old Union Turnpike, Lancaster, MA, 01523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Basically hassle free experience Walter is great. Really friendly and helpful. Honest and trustworthy. I had the most hassle free experience. Price is good comparing to other dealers. Will look into this dealer again for future buy.
Business response:
Huairen - Hassle-free is what we aim for! We're so glad that our Sales Time provided a straightforward experience that earned your business. We can't wait to see you again at Prime Toyota Route 2!
I bought a used Rav4 at Prime Toyota! It was an awesome experience! I got a great on the car I wanted. Sales rep and management were extremely accommodating to my needs and wants. No pressure, just helping me drive the car I can afford.
Business response:
Richard, It makes us so happy to find our customers the perfect car for them. We're glad you were able to get a great deal too! From all of us at Prime Toyota Route 2, thanks so much!
Fantastic experience Ken and Luke were very reassuring. I had a bad experience at another dealer not Toyota they made me feel comfortable and didn’t treat me like I didn’t know anything about purchasing a car
Business response:
We'll be sharing this great review with Ken and Luke for sure. Buying a car should be a really fun process and definitely an exciting day for you! Thank you for choosing Prime Toyota Route 2!
Excellent I was pleasantly suprised how accommodating the staff was, before I arrived, I was concerned about a coupon I had received. I received a text that I was set. When arriving, the serviceman explained everything that was to be done, including a free recall service. I felt like my business mattered. Thank you for a great experience!
Business response:
Thank you for sharing your experience here, Julie! We know servicing your vehicle can be stressful at times, and our goal is to help all of our customers fully understand what will be performed during their vehicle service and why. Sounds like the team hit the mark during your visit and I couldn't ask for more.
Regular service 30,000 miles They were good and quick . I have never had an issue with the service here. They say it’s going to so much $$ and time and it is.
Business response:
Thank you for being a loyal customer to Prime Toyota Route 2! We always try to be as straightforward as possible when it comes to our car services and we're glad you've experienced this. We appreciate your five star review!
very friendly n helpfull staff I came in with my old camry and asked them if they could help me get into a newer version of the camry, they went above n beyond the call of duty to get me into a camry i wanted at a great price. very satisfied with their service@!!!
Business response:
Thank you for the five star review! It's wonderful to hear that our team was able to assist you with a trade-in and get you into a new Toyota Camry for the price you were looking for. Hope to see you next time at Prime Toyota Route 2!
dealership review This was the first time I brought my truck in for service. Made the appointment the day before when I arrived Truck was taken in immediately service manager said it would take about an hour took exactly an hour very pleased. Service manager reminded me that it was still under warranty and because of that the 20,000 mile service grease oil and tire rotation was at no charge that made me happy. Regards, David Riley
Business response:
David - This is a fantastic review! We're thrilled that your car was serviced quickly and that you were able to take advantage of your warranty for the tire rotation. Thanks so much from all of us at Prime Toyota Route 2!
Service Everyone is always polite and friendly. Willing to help in what ever way needed. Waiting area is comfortable and clean. Coffee is available and always fresh!
Business response:
Pia - thank you for being a loyal customer to Prime Toyota Route 2! We love that you can relax and enjoy some coffee while your car is getting serviced. We appreciate the positive review!
Excellent customer experience I had one of the best car buying experience in my life. The sales specialist who worked with me was very knowledgeable and the whole deal making was a pleasant experience. In addition the showroom consisted of all amenities and I could finish my personal work in an adaptable environment. The sales specialist went over and above to help us get the title by coordinating with insurance company and DMV and invariably ensured we were comfortable throughout. A great place to shop for a car.
Business response:
Manu - All of us at Prime Toyota Route 2 appreciate your review! It's fantastic that your experience buying a car with us was so positive and that our Sales Team was able to coordinate with your insurance company to get you the title. Thanks again!
Frequently asked questions about Koch Route 2 Toyota
How is Koch Route 2 Toyota rated?
Koch Route 2 Toyota has a 4.4 star rating with 2,964 reviews.
When is Koch Route 2 Toyota open?
Koch Route 2 Toyota is closed now. It will open tomorrow at 9:00 a.m.