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700 Old Union Turnpike, Lancaster, MA, 01523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
27k checkup Chris was most helpful. He explained everything to me and got Toyota to pay for the tire rotation. He also listened to my explanation of blinking dashboard lights.
Business response:
Thank you for leaving us a review about your service experience! We're glad that Chris was so helpful. See you next time at Prime Toyota Route 2!
Oil change and tires rotation The person who received me when I dropped my car off for oil change was owesome and very polite. Also, he is intelligent of what he does.
Business response:
It's great to know that your oil change and tire rotation went smoothly. Thank you for the kind words about our Service Team! Hope to see you again at Prime Toyota Route 2.
Great Experience I had my first 5,000 mile service with my new Toyota Rav 4 this past Thursday. Overall my experience was great! It was easy to schedule my appointment and the service took under an hour. I would highly recommend Prime Toyota in Lancaster!
Business response:
Thank you for trusting us with your Toyota RAV4! It's awesome that scheduling was easy and that our Service Team was able to get you in and out. We appreciate your five star review!
Car Purchase I thought the salesperson was very helpful and knowledgeable. He made it easy to buy the car that I wanted. I would definitely recommend to others
Business response:
Kevin - Congratulations on your new car! We're thrilled that our Sales Team made the process easy. From all of us at Prime Toyota Route 2, thank you for the review!
Honest quality service Had a transmission problem with my Camry with 82000 miles. They found an extended warranty and fixed it NC. while I had Tea and bagel.
Business response:
Thanks for trusting us with your Toyota Camry! It's fantastic that we were able to take care of that transmission issue while you could relax with a snack. We appreciate your review Pete!
Informed & friendly service Prime Toyota Route 2 is a wonderful dealership to conduct business with. I purchased my vehicle at Prime and also have the vehicle serviced there. Mark Messier has excellent communication skills and us genuine and honest when dealing with customers.
Business response:
Thank you for being a loyal customer to Prime Toyota Route 2! We love that our customers can depend on us for purchasing vehicles and getting them serviced as well. We appreciate your kind words about Mark!
One reason not 5 star Never checked tire pressure. It was down. I should have checked.it before leaving service area. Otherwise, very pleased with everything else. Will continue to do business with Prime Toyota.
Business response:
We're happy to hear that you had a positive experience getting your car serviced with us. We appreciate your feedback regarding the tire pressure and will pass it along to our team. Thank you for your repeat business of Prime Toyota!
Good sales service Very friendly customer service, I didn't feel pressure at all. I took my time and I was able to test drive the cars I was interested.
Business response:
It's our goal to provide a pressure-free car-buying experience. Thank you so much for your positive review of Prime Toyota Route 2!
Had 2 recalls Great experience, very helpful,nice, returned my call right away.very happy with prime will go back soon because I would like to purchase a newer car
Business response:
Sue - We're so glad our Service Team provided a professional service that earned your business. We look forward to seeing you again at Prime Toyota Route 2!
Koch Route 2 Toyota has a 4.4 star rating with 3,117 reviews.
Koch Route 2 Toyota is open now. It will close at 8:00 p.m.