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Koch 33 Toyota
- Car Dealers
- Easton, PA
About this business
Koch 33 Toyota is your full service new car, used and pre-owned, and certified used dealer and retailer. Located in Easton, PA serving the Lehigh Valley. We're you're Route 33 Toyota dealer.
Location details
3816 Hecktown Rd, Easton, PA, 18045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Had my 4Runner in brake job on 2/4/22 since had it back twice for squealing .first applied anti squel on pads. 2/14 Second that didn’t hear it, even though me and the service advisor heard it when they pulled it out. You would think after spending 1000 dollars and two trips back it would be fixed. Still hearing noise ! Poor brake job or cheap parts not sure which!! Frank S Service advisor for one trip back was Korey.
Really bad from day one. To start, they sold my trade at auction while I was still in possession of the title. At the same time, dealer and I made arrangements for me to pick up and not make the trade. After driving over an hour to pick up my old car, we discovered it was sold. Unbelievably unprofessional from the start. Sales mgr. dropping f bombs in front of my son who was with me at the time. He said, in reference to his sales rep who, in his words, “Jon f’d up”. I have to leave voicemails for service manager to schedule ... read more
This dealership is absolutely horrible ! I called expressing interest in a Toyota vehicle and and spoke to Noah. Several hours later Jake calls me back to follow up but never answered any of my questions. Two days later another gentleman calls me and asked me what vehicle I was interested in. I basically have to start the whole process over again with a third individual from the same dealership. A day later this guy goes MIA , so I called down there just a little upset to find out what exactly was going on. The sales manager... read more
It's business as usual at Koch Toyota. My husband and I purchased a Ford F350 in late December from Koch. The bed of the truck had a collection of tar and asphalt in it. The deal was they would clean it up to under 1/4 inch thickness and when we came to pick it up there were a few thick areas left in the bed. Asked for a price concession for us to get the cleaning done ourselves and the manager , Keith Doddy on duty said he would check on it. He left us sitting for quite some time when the salesman finally went to check on i... read more
So last week I bought a new '21 Tacoma TRD Off-Road. I love the truck, but I have to say this was the worst experience buying a car I have ever had. I just got done figuring out all of the trouble they have caused me from buying this truck today. I bought it last Tuesday 8/10/21. The whole process of buying the truck wasn't very hard, but it wasn't very pleasant either. Apparently, the popular new sales tactic is to make your customers feel of no value by telling them that the truck will sell whether you decide to buy it or ... read more
Not happy. Having to pay for remote start after a year sucks! Toyota should be ashamed. Also NOT told about it before we bought it!
Buyers beware. This dealership is very shady. They are sneaking. Be alert. Read all the paperwork before leaving the sales department. They are not straight forward
Good price BUT after the sale I had issue to be corrected. I text and emailed many times with no reply. They owe me and a few items and will not reply. The new truck that I brought in November had a March inspection sticker. Now in 4 months I have to get a new truck inspected. Also had broken parts and they don't seen to care. Don't expect any help after they sell you a car or truck. On to the next sucker.
Experience with Koch 33 My experience with Koch 33 has been nothing but a love/hate. The salesperson Norman D Munoz is one of the BEST salesperson I dealt with ever. His professionalism, politeness and understanding of the vehicles was amazing. He worked with my budget and even try to find more incentives for me. On the other hand the service department was a nightmare. The service manager Kaitlin Kinney was rude and very unprofessional. After relaying this to the salesman (Norman D Munoz) he went above a beyond his duty and... read more
Frequently asked questions about Koch 33 Toyota
How is Koch 33 Toyota rated?
Koch 33 Toyota has a 4.7 star rating with 5,156 reviews.
When is Koch 33 Toyota open?
Koch 33 Toyota is open now. It will close at 8:00 p.m.