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Koch 33 Toyota is your full service new car, used and pre-owned, and certified used dealer and retailer. Located in Easton, PA serving the Lehigh Valley. We're you're Route 33 Toyota dealer.
3816 Hecktown Rd, Easton, PA, 18045, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Worst service ever Had a 2pm appt on a Saturday for, oil change tire rotation and inspection. After 2.0 hrs was advised they are almost done now. After 3 hours Service advisor Ryan gave arguementative non sensical excuses and said I will be done before the 3.5hrmark. Service advisor John thn proceeded to have Ryan generatate another customers pprwork before mine. Both advisors unprofessional, unknowledgable certainly not worth the $2000+ I spend on service annually.I was finally released at 5:40pm with 3 tires rotated accord... read more
brakes My brakes do not seem to be low, my brake light doesn't come on, and my foot doesn't come all the way down. You are pulling my leg about my brakes. I hardly drive my car, so how can it need brakes ? My brake lining on the sheet, you have 4 for all the breaks. Then below that you have that there at 2. Now which is it 4 or 2 ? I don't have money to get new brakes. Everything was marked in the green, nothing in the red, so why do you claim that my car needs brakes ?
Beware horrible sales team Wife and I went test drove a vehicle. Tries to purchase the vehicle. Salesman Matt says oh I can’t put you in that but I can put you in something different. I was not interested in anything else so we left. Phone rang within 15 minutes was them saying oh now we can put you in that truck.So we negotiated a little over the phone and set an appointment next day to come in and purchase the truck. Sales team went and ran my credit 6 times that night was only supposed to be pulled once ,after I left the ... read more
Not so good experience I was happy with salesman Oscar but not happy with buying a vehicle that smoked and the fight to take it back. Did finally get a different vehicle and so far so good. Cost me more money but had no choice.
Attention great ignore buying a new car. Otherwise Not The attention you get when buying or leasing a car is over the top and almost smothering. BUT try to buy out a car you leased from them and they won’t give you the time of day or even return your calls. Have bought two $45k plus Cars from them but never again after this experience. Service dept ok but as with most dealers that build a castle to visit (this one now has a Starbucks in the lobby) they will try to convince you to get unnecessary service or at least optional ... read more
Bait and switch Purchased a used Toyota Tacoma on January 10th 2018. Traded in a used Tacoma on the new vehicle that was advertised for $19,400. I just received my loan statement today, January 23, 2008 and is giving me a total purchase price of $24,345 ? xxx ??? Of course the sales manager is NOT returning my calls ! DO NOT EVEN THINK ABOUT GOING HERE.
typical car dealership For starters, please keep in mind that I have nothing to gain here and am only providing my review in hopes of saving someone the aggravation I experienced. In October of 2017 I went to Koch 33 Toyota to purchase a Tacoma. One of the first things I noticed was the willingness of the staff to "bad mouth" other Toyota dealerships. Really? I explained that I had already selected the vehicle I wished to purchase and only wished to check a couple of varying features to make a final determination. That we ac... read more
Worst vehicle transaction of my life Used car, purchased out of state..and had transported. all finished paperwork in their hand on 11/08/17. Required I pre pay taxes on an out of state purchase, NOT true, as per my local DVM, then held my tax money for 40 days, I was required to get an odometer reading, again holding up paper work, again NOT true, all that was needed was the bill of sale & the title work. Multiple credit applications made, even though I had pre-approved financing in place. Never even a thank you for my purc... read more
Steer Clear I have encountered many service maintenance issues normal to wear and tear on my vehicle. What has been the normal also for this dealership is patching together a fix I pay for or "up sold" to as corrected and now fixed. Unfortunately and inconveniently most were not fixed at all. And in just one case resulted in unplugging issue causing noise, but later paperwork showed replacement parts/new corrected items and labor charged!! It is time wasting and frustrating to return over and over for same issues that re-occ... read more
Koch 33 Toyota has a 4.7 star rating with 5,156 reviews.
Koch 33 Toyota is open now. It will close at 8:00 p.m.