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Koch Route 2 Toyota

4.4
  • Car Dealers
  • Lancaster, MA

About this business

AutomotiveCar Dealers

Location details

700 Old Union Turnpike, Lancaster, MA, 01523, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 8:00 p.m.
Tue09:00 a.m. to 8:00 p.m.
Wed09:00 a.m. to 8:00 p.m.
Thu09:00 a.m. to 8:00 p.m.
Fri09:00 a.m. to 6:00 p.m.
Sat09:00 a.m. to 6:00 p.m.
SunClosed
4.42,964 reviews
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KevH's profile image
KevH 
6 years ago

2019 Tacoma Celso was great and as easy to work with as he was when I purchased my fist car at Prime. I like his no nonsense “make it easy and simple” approach. I hope to continue to work with Celso on future new vehicle purchases! 

Business response:

Thank you for the positive feedback about your recent visit to Prime Toyota Route 2! We are so happy you enjoyed working with Celso, and we look forward to seeing you again! 

Old7rider's profile image
Old7rider 
6 years ago

Toyota Corolla lease Great car, good sales team,good deal.They put us into the car we wanted at a good price in a timely manner and everyone was polite and professional. 

Business response:

It was our pleasure to assist you. I am delighted you had a 5 star experience and left in the perfect vehicle. Thank you from all of us here at Prime Toyota Route 2! Enjoy your brand new Corolla! 

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gaynor 
6 years ago

Awesome experience! I had seen a Camry online that we were interested in. We went there and everyone was extremely friendly. We worked with Brandi who was extremely awesome!!! She worked so well with us and was very knowledgeable and friendly. We test drove 2 camrys and chose the 2016 LE. The paper work went very smoothly and moved right along! We are very pleased with the entire dealership! Highly recommend! 

Business response:

Congratulations on your 2016 Toyota Camry LE! It's fantastic that Brandi made your car-buying experience such a success. Thanks for the taking the time to leave us feedback! 

ShelleyVG's profile image
ShelleyVG 
6 years ago

Maintenznce6 Always have great service from Prime Toyota. Everyone there us very friendly and efficient and take the time to explain all work being done. Never feel coerced into getting anything done that is not absolutely necessary. 

Business response:

Hi Shelley - Thank you so much for coming back to Prime Toyota Route 2! We love that you can depend on our Service Team for friendly, straightforward service. We look forward to our continued relationship. 

Bec's profile image
Bec 
6 years ago

Review I had my car serviced on 3/13 @ 10:30. I can’t remember the employee’s name but I’m sure you have a record of who he is. He was polite knowledgeable and a pleasure to do business with. Toyota is fortunate to have him as an employee. 

Business response:

Thank you so much, Bec! We are delighted that you received polite service that made your visit a success. We look forward to your next visit with us at Prime Toyota Route 2. 

noraida perez 48's profile image
noraida perez 48 
6 years ago

Very satisfied Celso Melo always been A very nice person very pleasant every socialize I like working with him he is awesome and always try to get you wear u can I give him all stars 

Business response:

Noraida, we’re delighted we could deliver an excellent experience! It's fantastic that you enjoyed working with Celso. Thanks so much! - Prime Toyota Route 2 Team 

zumbagirl53's profile image
zumbagirl53 
6 years ago

Good service My Toyota RAV 4 was dead this morning after sitting in the parking garage of my Job. After getting a jump I called Prime Toyota and explained my situation. I was able to come right in and get exactly what I needed without any haggling or pressure. The Prime dealership also has a very nice waiting Room with complimentary snacks and drinks. 

Business response:

We are so glad that our team was able to help you out in this challenging situation! It's great that it was a pressure-free experience and that you were able to relax at our dealership while your car was in the shop. Thanks so much for the kind review. If any future issues should arise we will be here to help. 

Aggie's profile image
Aggie 
6 years ago

Excellent Customer Service I was lucky enough to lease a RAV4 several years ago Prime at Route 2 Lancaster is accessible, affordable, friendly, fair and honest They have a great service, finance and sales team. 

Business response:

"Accessible, affordable, friendly, fair and honest" are all words we love to hear! Thank you so much for the fantastic review, we hope to work with you again at Prime Toyota Route 2. 

Fmant's profile image
Fmant 
6 years ago

Super service Another flawless service for my Toyota! Was able to book appointment online this morning. Prime Toyota really works hard to deliver a great experience and I appreciate it! 

Frequently asked questions about Koch Route 2 Toyota

How is Koch Route 2 Toyota rated?

Koch Route 2 Toyota has a 4.4 star rating with 2,964 reviews. 

When is Koch Route 2 Toyota open?

Koch Route 2 Toyota is closed now. It will open tomorrow at 9:00 a.m.