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Koch Route 2 Toyota
- Car Dealers
- Lancaster, MA
About this business
Location details
700 Old Union Turnpike, Lancaster, MA, 01523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Appointment right on time Was in and out in one hour! Staff was very friendly. Waiting room very comfortable. Appointment was easy to make on-line. Will go back again for service.
Business response:
Thank you for the great feedback, Karen. We love hearing from our happy customers!
Good experience Bertie was an awesome salesman and was very fast and efficient. Bertie has a great personality and always had a big smile which made my day. I have bought and leased many vehicles from Toyota in the past and I have to say that Bertie was one of the best salesman I ever had.
Business response:
We love seeing that Bertie was one of the best salesman you've ever worked with. Thank you for the awesome review and being our guest at Prime Toyota Route 2!
Leaking coolant Jeff Phan is great, handles service efficiently and professionally! These folks are not the cheapest option but they diagnosed the problem quickly and worked with me, not trying to sell me something I did not need. Took me right away and car was Done the next day!
Business response:
We are happy that our team was able to help out when your vehicle was leaking coolant and get you back on the roads the next day. Thank you for your business and feedback! We look forward to working with you again at Prime Toyota Route 2.
service at Toyota i had excellent service, it was prompt and was serviced quickly. very happy with the visit.i will definetly to continue to go there snd recomend it all the time
Business response:
Your recommendation means the world to us. We're very thankful to have you as a customer and appreciate you servicing your vehicle at Prime Toyota Route 2!
Service above and beyond highest expectations I went in to Rt 2 Prime Toyota expecting to buy the 2016 Corolla I had leased for 2 years, plus two 6-month extensions, for about $170 a month. However I happened to mention that I really like the additional safety features of the newer models. Walter suggested I test drive a 2019 Corolla, and I did indeed like the new safety technology. However, I’m a senior on a fixed income and assumed I couldn’t afford a new car. After some discussion Walter and Hasham put together an offer t... read more
Business response:
We love reading reviews like this one! It's fantastic that Walter and Hasham helped you get into the new 2019 Toyota Corolla at a price that works for your business. We especially love that you'll be safer out on the roads. Thank you so much for your business and kind review.
6 mos. check up The service at your dealership is very good. This is the second vehicle I have purchased there. I took the car in for my 6 months checkup.
Business response:
We appreciate your feedback! It's wonderful to hear that you enjoyed the service you received during your recent visit to Prime Toyota Route 2. Thanks so much.
Excellent dealership with great staff We have been customers for a number of years, always try to deal with Jermaine Phillips. He’s a great salesman and an asset to your dealership.
Business response:
It's so great to hear from a loyal customer that you enjoy working with Jermaine. We'll be sure to commend him for his great service. Thank you for you business over the years!
Convenient helpful & always dependable This will be our fourth vehicle we purchased from Prime Toyota of Lancaster 😊. Jermaine Phillips was very attentive & stayed after hours to make sure our needs were met!
Business response:
Wow, thank you so much for your loyalty to the team at Prime Toyota Route 2! We're so glad to hear that you've trusted us to help you find 4 vehicles!
Excellent customer service We bought our Rav4 at this dealership 2 years ago. This visit was for our 20,000 mile check and experienced excellent customer service. Friendly, courteous and competent. Highly recommend!
Business response:
Hi Sandy - Thanks for coming back to Prime Toyota Route 2 for your 20k check up! We are so happy to hear that you received friendly service. We look forward to our continued relationship.
Frequently asked questions about Koch Route 2 Toyota
How is Koch Route 2 Toyota rated?
Koch Route 2 Toyota has a 4.4 star rating with 2,966 reviews.
When is Koch Route 2 Toyota open?
Koch Route 2 Toyota is open now. It will close at 8:00 p.m.