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700 Old Union Turnpike, Lancaster, MA, 01523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great service experience I’ve gone to this dealer to buy 2 cars and for service on three of our Toyota Priuses. We’ve had exceptional experiences every time we’ve worked with them. They are efficient, upfront about pricing and never try to push extra services.
Business response:
Thank you for your review of Prime Toyota Route 2! It's so great to hear from loyal customers and I appreciate your kind words for our staff. Thank you for your business and hope we can work together again soon.
Good people Nice guy checked me in - nice team of people overall! I wish they had complementary cars to take versus having to rent one or wait.
Business response:
Thank you so much, Shannon! We are so glad that you received friendly service during your visit to Prime Toyota Route 2. Your feedback is very much appreciated!
I’m hoping for a great deal on a new car! My wife was very impressed by your dealership. The TV is beautiful, and the waiting areas were very pleasant! That should be all I need to say!!
Business response:
Thank you for your review of Prime Toyota Route 2! We appreciate your business and your kind words about our dealership. Hope to see you again in the future and thank you for your support.
As good as it gets considering I was getting oil changed. Everyone I met was very nice and made me aware of what my expected completion would be which was correct. Employees seemed happy to be at work especially the manager. Happy employees equal happy customers. Thanks
Business response:
We love reading reviews like this one, Mary! It's so great that everyone you worked with at Prime Toyota Route 2 delivered friendly service. Thank you for your support!
Treated well. Extremely helpful. Easy to deal with. A dealer. I have done business with in the past and will continue to do in the future. Their service department is efficient and friendly. Never had a problem with this dealership. Would highly recommend to friends and others.
Business response:
Thank you so much for coming back to Prime Toyota Route 2! We are delighted that you can depend on both our Sales and Service Teams for excellent service. Hope to see you next time.
Best customer service Mark answered all our questions . Very professional and polite .we have been customers since 2005 and have always had a positive experience. Love the Rav . Will always be a Toyota owner
Business response:
Thank you so much, Trishia! We are honored to have had you as Prime Toyota Route 2 customers for nearly 15 years. We look forward to assisting you at your next visit with us.
Very pleased with Prime Toyota The buying experience was very smooth with Prime Toyota. I already knew the car I wanted to purchase and their price was the best compared to the other dealers I had spoken to. The transaction went very smoothly and I wouldn't hesitate to purchase another car from them. It was a very positive experience.
Business response:
Thank you for sharing these details of your car buying experience. It's great to hear that you were happy with our pricing and that the purchase process went smoothly. Thank you for choosing Prime Toyota Route 2!
Lease of a Toyota Camry I worked with many different car dealers and this dealership was by far superior. There was no going back-and-forth - they offered me the best rate they could and beat all other dealerships hands-down. Every person we worked with was extremely helpful and courteous. The process to get the car was painless and very expeditious. I would highly recommend this dealership to anyone
Business response:
We are thrilled that we stood out from the other dealerships you visited! It's great to hear that you got the best rate around and that everyone you worked with provided helpful service. Thank you so much for your business and for recommending Prime Toyota Route 2!
Great customer service Viviana the sales person I was working with was very knowledgeable of the vehicle I bought and she was very professional would recommend her to everyone
Business response:
Hi Ben - It's great to hear that Viviana earned your recommendation! We love that she provided knowledgeable, professional service. Thank you for coming to Prime Toyota Route 2!
Koch Route 2 Toyota has a 4.4 star rating with 3,117 reviews.
Koch Route 2 Toyota is open now. It will close at 8:00 p.m.