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700 Old Union Turnpike, Lancaster, MA, 01523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I was having trouble with the front-end on my '96 Taurus. When I took it to Norm Wagner, they told me that I would need to have shocks, struts, swaybars, front-end alignment and wheel balance. The bill came to just over $800. It took them 3 days to get it back to me. I hadn't gotten 1/2 mile down the road, when I noticed the exact same problem. I immediately took it back and told them about it. It took them another 3 days of 'working on it' and they called me and told me I could pick it up. I barely got it off the lot and ha... read more
This was my third car purchased recently from this dealer. Worst buying experience of my life. I was shopping for a 4-wheel Drive SUV with Anti-Lock Brakes. I was presented a CARFAX report that implied the vehicle I purchased had ABS. I also asked the sales manager, twice, if the car did indeed have ABS. I was told "Yes". Because it was Toyota Certified used, the purchase and sales agreement was not detailed as far as options. After nearly a month (the car still needs service for a "check engine" light), I called Toyota Corp... read more
Koch Route 2 Toyota has a 4.4 star rating with 3,117 reviews.
Koch Route 2 Toyota is closed now. It will open at 9:00 a.m.