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Koch 33 Ford
- Car Dealers
- Easton, PA
About this business
Koch 33 Ford serves Lehigh Valley Ford buyers. Our promise is to make dealing with us easy, honest and convenient. Located in Easton, PA, we carry Ford cars, SUVs and trucks. Check out our Ford certified and pre-owned inventory. Our goal is to make every customer's experience easy and stress free, whether it is buying, leasing, or servicing your car with us.
Location details
3810 Hecktown Rd, Easton, PA, 18045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Do not try to purchase a vehicle from Koch 33. Despite guaranteeing a vehicle to me (they would not take a deposit), after I test drove it and told them I would take it, made an appointment the following day to pay in full and pick up the vehicle, they sold it to someone else that evening. I received a text that the vehicle is no longer available that evening and immediately called to see what happened and asked to speak with the manager that I spoke with about payment, George Martinez. Several days later, no call back and n... read more
I just want to let everyone know, I bought a Ford F350 Super duty ($60,000) and I have to paid 53 dollars for the owners manual, they said went I bought the truck that they don’t come with the manual
This is the 7th new Toyota I have purchased from this location and I will NEVER BE BACK. The new manager is AWEFUL. I signed a contract for a brand new 2022 Toyota tacoma for $52,776. which was $2000 OVER MSRP and i put a $5000 deposit down in February 2022. After 5 months of waiting for the vehicle to arrive (Which I was told would be 4 to 6 weeks), They decided NOT TO HONOR my signed contract with them because they wanted more money.. Apparently the $2000. OVER MSRP CONTRACT WE AGREED ON WASN'T ENOUGH. They said msrp went ... read more
We purchased a vehicle and picked it up on 3/8/22. The check engine light came on the day we got it but went off. On 3/10/22 the check engine light stayed on. We contacted Koch and the told us ' it's probably a spark plug and don't worry unless the light starts blinking'. They could not get our car scheduled until 3/21/22. In the interim we took the car to our mechanic who stated that the spark plugs as well as the ignition coil were bad and needed to be replaced. Both these issues would trigger the check engine light to go ... read more
Had a mobile oil visit set up for last week between 8-12. Got a confirmation call the night before that they would be out between noon and 4pm. I specifically advised them that we needed as early as possible because we work. They apologized and rescheduled me for today 8-12. I called the day before and was advised we were the 2nd stop and would have someone here by 1030am. It's now noon and no call to say they were coming or update. I called and they could not give me a valid reason why no one came or called. Wasted my time ... read more
Motorhome was there for repairs. They said they fixed the cruise control. On my way home it lasted 10 seconds and did the same thing. It was there for 9 or 10 days . Somehow they shut the freezer and fridge off. All of my chicken and steak thawed out and stunk the whole camper out. Disgusting smell and hours and hours of cleaning. Now I took it in on Thursday am and it's Monday and they still haven't even looked at it. Was supposed to be called back about this issue so far no one has called. Sad situation.
Work was done well but they started working on my vehicle 7 1/2 hours after the appointment time. Should have been done much quicker.
Disgusted... I had a 7:40 appointment for a simple Koch 33 rear toe link recall. I fix my cars normally. Hours later at 3 PM they called telling me about how they performed a multi point check and tried to sell me all kinds of extra repairs. Then when asked, they did not start any of the actual warranty work yet!! They said they will call when ready. 5PM, no call. So I called and it will not be ready until 6. It's clearly all about them making money on services, not the customers needs. Probably will not go there again. Espe... read more
The absolute worst experience i have ever had with any The absolute worst experience i have ever had with any car repair. It started after my wife was rear-ended at a stop light. Her car drove away from the accident and after 4 months of driving everyday, The insurance came and we went to get the bumper replaced. She dropped her car off on the 1st. 5 days later she got a call to come pick it up its all set. She pulled in and got her car but it wouldnt start. They told her it was her battery (which was replaced a year ago and... read more
Frequently asked questions about Koch 33 Ford
How is Koch 33 Ford rated?
Koch 33 Ford has a 4.5 star rating with 3,252 reviews.
When is Koch 33 Ford open?
Koch 33 Ford is closed now. It will open tomorrow at 9:00 a.m.