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Koch 33 Ford
- Car Dealers
- Easton, PA
About this business
Location details
3810 Hecktown Rd, Easton, PA, 18045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
MILHAM FORD IS THE WORSE DEALERSHIP EVER I currently was ending a lease on a 2013 Ford Fusion that I got there from the salesman Justin. I was NEVER happy with them & terminating my lease made me so annoyed. I spoke and dealt with "Cory" through this process, he claims to be a "sales" manager but has no confidence in his words. I called the dealership to find out the EXACT process to terminate the ford lease 3 months early cause I got another vehicle from another dealership that was paying off my lease and what actions I nee... read more
Business response:
Hello, my name is Tom Koch I am the General Manager at Milham Ford and I would like to discuss your review on Dealer Rater. Please email me with your best form of contact at tkoch@milham.com to discuss this further, thank you. I look forward to speaking with you. Best, Tom Koch, GM
Waste of time I contacted a specific person who I had talked to about an F-150. I get there and speak to Hood who was not bad, but tried to play me off as if I did no research or prep before I got there. Then Wismer shows up and decides to give me a run around rather than discuss options. I ask for simple things and it became a difficult process. Then to try to sell me a vehicle model I didn't want was ridiculous. Currently working w/ another Ford dealer willing to provide me straight up options. Maybe Milham can take some l... read more
Business response:
Hello county15, I am sorry that you were disappointed with your experience with us. We really value our customers and our #1 goal is to meet all your needs. We want our customers to leave satisfied, and I am disappointed that this was not the case. We have the utmost respect for our customers and I am sorry that we were unable to reach a deal. I hope that you will provide us with another opportunity in the future to make up for this, and to show you how much we value your business. Thank you for your feedback; I always appre... read more
Stay away from Milam Ford - unethical I bought a brand new F150 4x4 off road pick-up. When I took it in for the first service at 4,000 miles, they told me one of the tires was bad (had bubbles) and it was my fault. First they accused me of having a flat and then filling it back with air - something that was completely untrue. Then they said it was my driving. I asked how could just one tire be bad after 4000 miles and it be my fault? They refused to honor the warranty. Calling the Ford "we don't care about our" customer serv... read more
Business response:
Hi, I am sorry for an inconveniences you have run into. Please give me a call to further discuss. I can be reached at (888) 746-7704. Best, Tom Koch, General Manager.
cory & michael hood in ford are con-artist stay away! I went into the dealership to lease a ford fusion se electric on a monday. we signed a 36 month contract for $520.00 a mo. on the ford website it's advertised at $322.00 a mo.. I called the ford manager cory on wednesday and he said that there was nothing he could do because we signed the contract, I told him that it was just wrong to rip people off like that and he could care less... we test drove a push button ford with our sales consultant Michael hood and were given a... read more
negative attitude I purchased a Ford Fusion used. I did not notice it but there was damaged to the underneath of the car door sill. The salesman stood where my wife or me could not see the damage. When we finally saw the damage I mentioned that we did not want the car but the salesman said it was too late since the paperwork was completed. I would never purchase a car from this dealer ship again. In the past I have purchase 6 cars from them. NEVER AGAIN
Business response:
Hi Tom Thank you for your response to my complaint. First of all a couple of corrections. The salesman name is Brian Terry and we purchased the car on 06/28/2014. Deal 173672 626370 is noted on the contract. We noticed this dent when we went outside to pick up the car after all the paper work was done and the car was cleaned and ready for us. The dent was not noticed before the paper workmentioned to the salesman,,,what is that and he said oh,,,I forgot to tell you about this, But we aren't going to put any more money into t... read more
Aviod At All Costs Will never go back to Milham again. If you get an Auto Trader Guaranteed Instant Trade in Offer, Milham will be one of the dealers in the Lehigh Valley listed as a VIP center but they are anything but. The Auto Trader Guaranteed Instant Trade in value is going to be low so as it is, tends to be at the low end of the Trade in Value of the just Good condition car as valued by any online source of information but it's not a bad starting point. At Milham they won't offer that and will hand you another Auto Tra... read more
Awful Experience All I can say is you should read the Yelp reviews on this place and choose any other dealer. The physical environment is offensive. The staff is either incompetent or dishonest or both. My experience today involved striking a reasonable deal for a vehicle advertised on their website. The phone sales experience was actually excellent. They assured me that the vehicle had been serviced for years at their fine establishment and was in top condition. Can you guess what happens next? I drive with my wife and four... read more
Ripped Off by Service adept. I came in for an oil change for my 2014 Ford Explorer. I was quoted a price of $42.99 for the oil change. Upon completion of the service I was handed a bill for over $70! The service guy told me they had to use "special oil" for my Explorer so it was more expensive. Sleezy dealership...I WILL NEVER BE BACK!
Business response:
Mr. Wheary I understand our Service Director Troy Long contacted you and resolved your concern. Thank you for letting us know what happened and allowing us to continue our relationship. If you have any additional concerns now or in the future please feel free to contact me directly. Thank you for your business. Thomas Koch General Manager
Extremley Poor Sales Tactics I generally don't write reviews but I am compelled on this occasion to express my complete dissatisfaction for the Milham Company. On Saturday, 7/26, my son and I visited Milham specifically interested in test driving a Ford Edge, receive some pricing for the vehicle as well as fair pricing for the trade-in of my sons vehicle. While my son was the customer, he had asked me to assist as this was to be his first "new" car experience. Also, having dealt with Milham previously and satisfactorily on t... read more
Frequently asked questions about Koch 33 Ford
How is Koch 33 Ford rated?
Koch 33 Ford has a 4.5 star rating with 3,320 reviews.
When is Koch 33 Ford open?
Koch 33 Ford is closed now. It will open at 9:00 a.m.