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Koch Acton Toyota Corporate
- Other
About this business
Location details
01460, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was over an hour late for my appointment due to unforeseen circumstances but they still allowed me to keep my appointment to which I was grateful. Chris was a fantastic rep. He was kind and professional.
Business response:
Thank you so much for your 5 star review.
My overall experience was excellent. Evan Martinez did a great job and helped to execute a very smooth process. A big part of my decision to buy was that you were not up charging the msrp on high demand vehicles.
Business response:
Thank you for the 5 star review! We appreciate the support.
Quality customer service and relatively painless transaction process despite some minor complexities involved in my vehicle purchase. The primary reason I am leaving a 5-star rating is that this is only one of two Toyota dealers in the New England area that gave me a sticker-price quote for a 2021 Rav4 Prime. Due to the demand for that model (they are pretty much only available via pre-order at this point) and the chip shortage and just the generally terrible state of the new and used car market, all other dealers I contacte... read more
Business response:
Thank you very much for the amazing review! We appreciate the support.
The latest service was State Inspection and I knew there would be a long wait, but it’s very comfortable to pass the time at Acton Toyota and the wait time was exactly what the service person told me. I don’t always wait for service, but I always get great service!
Business response:
Thank you for taking the time to write this review! We appreciate you coming to our dealership.
Check-in was quick, the service desks are now well spaced. Chris kept me informed when a little more time was required. At the current mileage the scheduled service was more extensive and took a little longer than I expected, I should have asked when I dropped it off.
Business response:
Thank you for the 5 star review!
We've been going to Acton Toyota since it first opened in ACTON. Coincidentally, today our service rep was Neil Schwartz, who had been our service rep many times when the dealership was in Acton ! Neil and I are both still here at Toyota of Acton, need I say more!
Business response:
Robert, thank you for taking the time to write this review! We appreciate the support!
I was able to book an appointment to have service and an inspection performed that met my schedule.
I’ve been looking around for a RAV4 Prime and tried two other local dealers before buying from Steve. The other dealers wanted crazy markups or wanted me to sign and put a deposit on a car that they didn’t know when or if they would get. Steve was able to show me exactly what cars were coming in and approximately when. He gave me a good price on the new car without any markups and a good price for my trade-in. All without any haggling or BS. If that’s not enough, he’s a very friendly and easy person to talk to and work with.... read more
Business response:
Thank you for taking the time to write this review! We appreciate the support!
Our salesman Leo was amazing. Very knowledgeable and helpful. We are so happy with our orucjase. Highly recommend!!!
Frequently asked questions about Koch Acton Toyota Corporate
How is Koch Acton Toyota Corporate rated?
Koch Acton Toyota Corporate has a 4.9 star rating with 8,127 reviews.
When is Koch Acton Toyota Corporate open?
Koch Acton Toyota Corporate is closed now. It will open at 9:00 a.m.