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Koch Acton Toyota Corporate
- Other
About this business
Location details
01460, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I felt the experience was one of the best I experienced at a dealership. They were honest and did what they said they would.
Business response:
Thank you for the incredible review! We appreciate you feedback and support!
I have been coming here for years and the service has always been excellent. The staff is friendly and always willing to answer any questions.
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs!
Was given a ticket and told to wait in car for service manager, took a few minutes, then service person took me to service desk where we transacted our business, a little different than before but ok
Business response:
Thank you for sharing your positive feedback! If there is anything further we can do for you, we are happy to help!
This was my first experience outside of the Jeep world in 2 decades. This dealership came highly recommended and I can see why! Great staff!
Business response:
We appreciate your recommendation of our dealership! Thanks again for your business! Take care!
Once I got into the dealership things went quickly. Was not happy that I had to wait 30 minutes to get into the service garage area. Not a big fan of the new procedure to wait in your car until a service technician came out to get me.
Business response:
LManser, thank you for sharing your feedback. We apologize for any inconvenience we may have caused you. If you would like to discuss further, please contact me directly. Thank you! Glenn Hoffman General Manager 978-431-5821 Acton Toyota
It would be 5 star, but see reason below. Leo was a five star. Leo in the service department was professional and helpful. Work was done on the car. However, after replacing my four tires and returning home and going out again, it appears that there is now a malfunction in the tire pressure system. I left a note for Leo to call me and he called me back promptly. Unfortunately, this means I now must travel 80 miles round trip again. Just frustrating. Respectfully, Mark
Business response:
Mark, thank you for sharing your feedback with us. I’m sorry to hear about your experience with us. Customer service is our #1 priority, and we would appreciate the opportunity to re-earn your trust. Can you please call me directly so I can gather more information regarding your visit to our dealership? Thank you! Glenn Hoffman General Manager 978-431-5821 Acton Toyota
Very busy day for the service department. I had an appointment for 10K service and it took longer than expected but everything was done with care and ALL staff I spoke to were kind and very reponsive.
Business response:
Thank you for the outstanding feedback! We are always happy to assist!
Satisfying welcome by the service team, good resolution of my car's technical needs and reasonable price. It is always a good experience to come to Acton Toyota.
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs!
cost less than expected. Wait time less than expected. Service friendly. Wait area has free internet and is comfortable. Getting initial work started was smooth
Business response:
Thank you for the kind words! We are always happy to assist!
Frequently asked questions about Koch Acton Toyota Corporate
How is Koch Acton Toyota Corporate rated?
Koch Acton Toyota Corporate has a 4.9 star rating with 8,127 reviews.
When is Koch Acton Toyota Corporate open?
Koch Acton Toyota Corporate is closed now. It will open tomorrow at 9:00 a.m.