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01523, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I took my 2009 Venza into service for a airbag light issue. I told them that the issue seemed to be related to the passenger seat (when someone sat in the seat sometimes the light would go out). They had the car for four days and never fixed the problem. After I picked up the car I removed the passenger seat to find a broken pin in a wire connector. Apparently the mechanic that worked on the car found the same problem that I did and had used a jumper wire to "bypass" the connector. The only issue is that he jumped out pin #7... read more
When I first went in there, I talked to some salesman and worked out a fair price. I went back a couple weeks later intending to buy the truck, but I find out that the salesman I talked to was in jail for something. Nice people, Norm. The next salesman I got (Brian) was a decent enough guy, but right off the bat he tried to rip me off not realizing that I already had a quote from them. He tried to charge me almost 6 grand more than the price I had negotiated with the jailbird. I finally worked out a good price and ordered th... read more
My wife and I went to this dealership to buy a new Toyota Sienna. It was the worst car buying experience I have every had! They are very slimy and they pull all the old car salesman tricks that are made fun of in the movies. This dealership used to be good, but has turned into something really bad. I sent the owner an email about this and he never bothered to respond. Do not do business with this dealership! Go to Acton Toyota or Westboro Toyota
(STAY AWAY FROM NORM WAGNER) Went to Norm Wagner's in Lunenberg with my step-daughter looking to compare prices for small SUV's. We had just finished test driving and comparing prices on different 2005 and 2006 Hyundai Santa Fe's and Tucson. The Hyundai salesman never asked what price we wanted to spend or whether we were looking to finance or what monthly payment we could afford. On the lot of Norm Wagner, we saw a 2006 Toyota Rav5 that had 10,000 more miles than the Santa Fe we just test drove. There was no price listed fo... read more
Stay away !! Was looking for new Camry LE. Asked for for MSRP, he said I could look it up on the internet, but then provided an inaccurate value after some prodding. Asked for a price quote and when he started to quote from the [Wrong] MSRP less $1500 Toyota Factory Discount, I asked for his best and final price [to save both he and us time from a "pricing dance"] he said they don't do that and wanted to start the haggling process. When I thanked him and started to the door, another salesman directed him to get a quote from ... read more
DO NOT BUY OR LEASE A CAR FROM THIS DEALER.His sales staff consists of lazy scam artists who are experts in bull xxxxting,lying,and high pressure sales tactics to get you to sign before you even drive the car.Norm Wagner is the most arrogant, rude, condescending person on the planet. It was not until after I finished my deal that I read these reviews and I wish I had done it sooner.The car was not delivered to me when it was supposed to be so I told him I wanted to cancel the deal. After lots of screaming and yelling on my p... read more
Ok so norm wagner has a horrible reputation. Let me tell you about my story with them. I bought my car about 11 months ago and by the way I got xxxxx. they suckered me into the biggest lie they could...all about pure pricing and this and that, i bought a 2008 brand new scion tc pretty much fully loaded. my car about 5 months later had some issues that needed to be resolved and so I brought it to the dealership i bought the car from...they half-assed fixed my car, and i knew it was not running right...not to mention the 2 and... read more
Well, we fell for the free oil change for life scam at Norm Wagner. When signing all the paperwork for her new car, the free oil change form came up. It was given to my wife and the Salesman said "this is the form for your free oil changes." She signed it - we should have read the find print. The free oil changes are only provided if you purchase a ridiculously over-priced maintenance service every 5,000 miles! False advertising! Misleading! Listen, they had ads all over the place about these free oil changes for life, did a... read more
I went in looking to purchase a new corolla 09 model. Test drove an S model, when I wanted an XRS model (no XRS' were at the dealership at the time and it would have been 3 weeks to get one). Liked the car and decided to talk numbers. First off salesman shows me the brochure of the vehicle and all the available options (mind you I had been doing research for two days and knew of every available option so I told the salesman what I wanted and which options I didn't want as I had no use for them.)The salesman comes back and sa... read more
Koch Route 2 Corporate has a 4.4 star rating with 3,653 reviews.
Koch Route 2 Corporate is closed now. It will open tomorrow at 9:00 a.m.