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Koch Route 2 Corporate

4.4
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Location details

01523, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.43,653 reviews
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ksmarcher's profile image
ksmarcher 
18 years ago

I went to Norm Wagner as a second time car buyer. The initial salesman who worked with me (brian) was very nice but not very knowledgeable. I told him my price range and he was very honest and showed me the cars that were in my price range. While we were in the showroom talking about 4 salesguys came over and Raphael tried getting me to drive some ugly Scion well over waht I wanted to pay. When I said no he kept pressuring me going on and on about why I need to drive that car and how I'll want it after I drive it. I kept say... read more

detailer's profile image
18 years ago

Recently I went into Norm Wagner Toyota to purchase a vehicle. While the sales person was very knowlegable and professional, Mr Wagner refused to give me a price on a new Toyota, even after I had his sales team examine my trade. I phoned an appointment prior and had driven over a hundred miles to price out this new car, only to be turned away because I had mentioned to the salesman that I was going to "shop this car purchase" Who ever had the best price would get the sale. Instead I got beligerence. I was told that Mr. Wagne... read more

CenMass's profile image
18 years ago

I too was accosted before I could get in the door by a salesman who could barely speak English. He used profanity to describe the weather despite the fact that I had a child with me. I asked to test drive a Yaris and said I wanted a certain type (without lots of options). He denied that such a type exists, though just that day on the internet I had read about it. I figured I'll test drive it here but buy it elsewhere. After the test drive he asked about it and I said twice I want to think about it. He asked what concerns I h... read more

lucky246's profile image
18 years ago

I ordered a brand-new 2007 Camry in April 2006; I had to wait until July for the exact model that I wanted (4-cyl XL w/leather, etc). I think they have cleaned up their act, as I have no complaints. All the employees were friendly, I was greeted promptly, my salesman was courteous and kept me informed during my wait (he also called me a couple of times to offer other models/colors that became available, which I declined). Since it was a brand-new model and hard to get, there was not a lot of room on price, however. When I we... read more

blueberry1's profile image
blueberry1 
18 years ago

I felt like I needed to shower as soon as I left this place. It had a very slimy feeling to it. Specifically, the problems I had were: 1) Sales staff uninformed. They did not realize that the Matrix had discontinued the support for 4 wheel drive in the 2007 model. 2) Sales staff tried to redirect me to cars that were on the lot, rather than what I wanted. I was a accosted by a used car salesman before I could even get in the door. 3) Sales staff was misleading. I said I wanted a car that would get up the steep driveway. They... read more

RNjune2006's profile image
RNjune2006 
18 years ago

I have terrible credit. They treated me with the utmost respect. They explained everything to me. They made sure to find me a car that was within my budget. I didn't necessarly get the car I wanted. I got a 2004 ford taurus. I wanted a toyota but it just wasn't in my budget for now. They told me how to fix my credit and get the car I wanted in 6 months. They were the best dealer I have ever dealt with. Ok update. They lied to me. They told me I was approved and then just keep playing around. I tried to call Arian in finance ... read more

fitchmunk's profile image
fitchmunk 
20 years ago

I was having trouble with the front-end on my '96 Taurus. When I took it to Norm Wagner, they told me that I would need to have shocks, struts, swaybars, front-end alignment and wheel balance. The bill came to just over $800. It took them 3 days to get it back to me. I hadn't gotten 1/2 mile down the road, when I noticed the exact same problem. I immediately took it back and told them about it. It took them another 3 days of 'working on it' and they called me and told me I could pick it up. I barely got it off the lot and ha... read more

hollyfb's profile image
20 years ago

This was my third car purchased recently from this dealer. Worst buying experience of my life. I was shopping for a 4-wheel Drive SUV with Anti-Lock Brakes. I was presented a CARFAX report that implied the vehicle I purchased had ABS. I also asked the sales manager, twice, if the car did indeed have ABS. I was told "Yes". Because it was Toyota Certified used, the purchase and sales agreement was not detailed as far as options. After nearly a month (the car still needs service for a "check engine" light), I called Toyota Corp... read more

Frequently asked questions about Koch Route 2 Corporate

How is Koch Route 2 Corporate rated?

Koch Route 2 Corporate has a 4.4 star rating with 3,653 reviews. 

When is Koch Route 2 Corporate open?

Koch Route 2 Corporate is closed now. It will open tomorrow at 9:00 a.m.