This profile has been claimed by the business owner or representative.
01523, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Please do not fall for the "Free Oil Change for Life" program offered by this dealership. The fine print states that the oil change is free only if you pay (sometimes a lot of money) for the scheduled maintenace which is conveniently scheduled every 5000 miles. If you choose not to do (pay) the service you must pay for the oil change.
My experience with this dealers service dept was a nightmare. first I called to schedule an appointment for just an oil change, when I got there they had me scheduled for other types of service I did not request! Then there is the waiting game. I was told an hour. It was almost 2 hours. But what really got me upset was that a woman came in 30 minutes after me for an oil change and hers was done before mine. The usually wash your car as courtesy but they didn't this time. The service advisor was not friendly, in fact, when I ... read more
I was in the market for a Suburu and I stopped at Norm Wagners because I had spotted one on the lot. Craig Peters approached me and I asked him what the price of the car was. He said lets go inside and find out. He then proceeds to try to sell me a Ford! It wasn't until his manager came over to ask me why I wasn't interested in the ford, that the suburu suddenly came into "my price range". Then they pressured me on why I wouldn't buy the car "today" and I told them I would have to have my mechanic look at it first. The manag... read more
I went to this dealership ready to purchase a Corolla. As soon as I said "Corolla", I got the impression that Craig's interest level in me went way down. As we were walking around the lot looking at the cars, another customer came along looking at more expensive cars - Craig dropped me like a hot potato. I thought maybe I just caught Craig on a bad day, so I decided to give him a second chance. But on my second trip, I got the exact same service from Craig - as soon as someone else came along looking at a more expensive vehi... read more
I would not recommend this dealer. I was willing to give them a chance to sell me a Camry if they were willing to match the price that I got from Boch. Boch's price was $600 than any other dealer, IRA, Acton and Norm Wagner. Norm Wagner said that there was no way that Boch could sell be the Camry for that price. After I done business with Boch, that dealer sent me a rude e-mail. I would suggest to anyone to go visit Boch in Norwood. There are an hour from Norm Wagner but they are well worth with. Great price, customer servic... read more
I visited this dealship with full intentions of purchasing a Toyota Tundra. I had numerous questions about the many different choices that are now available for the Tundra. I felt I had to have more information before making a decision as to which Tundra would be best for me. After Craig willingly answered my questions, we went inside and started on the process of "finding my truck" with the options I was looking for. He tried to pressure me to choose a different color to open up my options. I explained that I was spending a... read more
I spent over 3 hours on Labor Day trying to buy a Toyota 4 runner My salesman,Michael, and i went back and forth about price and monthly payments ,finally with the approval of the MR. WAGNER we agreed on a price and monthly payment. Finally we sat down to fill out the remaining paperwork with my wife and after the salesman let us sit for an hour while the salesmanager and MR WAGNER figured how he could come back with an explaination on why he mis communicated and mis read the information that was presented to him. First and ... read more
After spending almost two hours dealing with the Sales Manager "Miguel" I was so frustrated, I could scream. We kept going back and forth on the price, adding and subtracting "dealer added" features and other options, I really didn't need. He finally made the statement that he didn’t think I wanted to buy a car and stormed away, leaving me with a surprised and embarrassed saleswoman. I just got up and left. I wound up paying about the same price for the exact same make & model from a Toyota dealer in Acton, MA the following ... read more
I went to Norm Wagner to purchase a Toyota Camry. The sales person I dealt with was knowledgable however when it came time to negotitate Wagner would not give a fair price compared to other dealers in the area. His business model is "Name Your Price" however it's also "The Price Needs to Be Above This Amount". Norm himself came to introduce himself but only because he like hearing his own name. I would never recommend this dealer and I'd be certain to tell everyone so.
Koch Route 2 Corporate has a 4.4 star rating with 3,653 reviews.
Koch Route 2 Corporate is closed now. It will open tomorrow at 9:00 a.m.