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Koch Route 2 Toyota
- Car Dealers
- Lancaster, MA
About this business
Location details
700 Old Union Turnpike, Lancaster, MA, 01523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great I went in looking to buy a new truck and I left with a new truck.. pretty easy and relatively quick. I Would highly recommend
Business response:
Thank you for your review of Prime Toyota Route 2! Congrats on the purchase of your new truck! We hope you are enjoying it and thank you for your support. See you next time!
Nice salesman They’re very friendly and helpful when you walking in to the door. Also there is a lots of car to pick. I will recommend to all my family and friends.
Business response:
Hi Lily - We are delighted to earn your recommendation! Thank you for the kind words about our service and inventory. Hope to see you next time at Prime Toyota Route 2.
Service spot on! Brought my car in for 50,000 mile check. Asked how long it would take and exactly 1 hour later it was complete. There were some other issues and my 90.00 bill became over 800 but the needs were real. Two of the items they told me could wait but rather than come back I chose to take care of today. I really appreciated that honesty. The front brakes were a must bit that I suspected were needing to be replaced. I asked if they could do it while I was there and it was yes about an hour and 15 minutes. Exactly to... read more
Business response:
We are very happy to hear that our team was able to diagnose and repair the issues with your vehicle so that you'll be safe out on the roads. Thank you for trusting us with your business and taking time out of your day to post about your experience! All of us at Prime Toyota Route 2 truly appreciate your positive feedback.
Quality service every time I have been using this dealership for years and have always been happy with the service. And the coffee and bagels are nice.the woman who takes care of the snack bar is very nice
Business response:
It makes our day to hear that you've received consistently great service from the Prime Toyota Route 2 team! We are so grateful to have you as a loyal customer and look forward to our continued relationship.
Every thing from start to finish was excellent. Ken Te was the best salesman and took care of everything for me and found the exact car for me. He went out of his way to help me.
Business response:
Hi Sheila - It makes us so happy to hear that Ken found the perfect car for you, congratulations! All of us at Prime Toyota Route 2 are grateful for your business and wish you safe driving.
Great experience Purchasing car ! At Prime Toyota in Lancaster MA they treat you like family! They do everything possible to make your car dreams come true ! They go above and beyond, they are friendly, reassuring and caring! Absolutely recommend!
Business response:
Hi Erika - It makes our day to hear that you drove home from Prime Toyota Route 2 in your dream car, congratulations! We are so happy that our team earned your five stars and recommendation. Thank you for your business and positive feedback.
Excellent service Gentleman who checked me in was friendly and professional. I was also greeted by the salesman who initially sold me the car - very pleasant and appreciated. The wait (approx. 1 hour) could've been quicker (given the minimal tasks required for a 5k check) but otherwise a very good experience
Business response:
Thank you for your review of Prime Toyota Route 2! We appreciate your business and your support of our service department. Your feedback about your wait will be shared with our team so that we can improve in the future. We hope to see you again and have a great day!
Excellent Service This is the 3rd vehicle I have purchased from Jermaine Phillips at Toyota in Lancaster. He has always been helpful and always tries to find a way to get me into the right vehicle. Not only is Jermaine great, but so is the service team at Toyota in Lancaster. Never had an issue!!!
Business response:
Hi Nicole - Thank you so much for coming back to Prime Toyota Route 2 for a third vehicle! We are delighted that you can depend on Jermaine to help you find the best cars for you. We really appreciate your loyal business and look forward to serving you for years to come!
If you haven't been here, you've missed out I've bought 4 vehicles here, and have never regretted it. The staff is always on point, they give the best deals possible every time, and work hard for you to ensure the best experience Luke and all of the sales staff are top notch and this is the best Toyota dealership around! Thanks Luke!
Business response:
Thank you for your review of Prime Toyota Route 2! We appreciate your loyalty to our dealership and your kind words about Luke and our staff. Hope to see you again soon and have a great day!
Frequently asked questions about Koch Route 2 Toyota
How is Koch Route 2 Toyota rated?
Koch Route 2 Toyota has a 4.4 star rating with 2,966 reviews.
When is Koch Route 2 Toyota open?
Koch Route 2 Toyota is open now. It will close at 8:00 p.m.