Koch 33 Ford

jandcsum 

on DealerRater

14 years ago

I drove over 2 hours to buy a 2001 F350 V10 w/ 101,800 miles on it, on December 13, 2010. The truck was listed for 15973. We got it for 13671, still 1100 over KBB. The truck was clean, Aaron Smith (sales manager) emailed us prior to purchase that we would not be disappointed. When I test drove it, it seemed a little sluggish, but was also blustery with 30 mile an/hour winds. I asked Nick (my salesman) about this, he said it's a 10 year old vehicle, but it is really nice. During the purchase, I asked for all maintenance recor... read more

stender 

on DealerRater

15 years ago

I lost my master key and I scheduled a visit. I went to my appointment and waited an hour for them to make my key. Wayne stated after I waited an hour the man who had the code to make the key was not in tonight. I made another appointment a month later and told them on the phone I had problems and to make sure someone was working to make the key. When I came to my second scheduled appointment, Joe told me their was ten people that just came before me, even though that is why I scheduled an appointment. He said the key would ... read more

toyotarav4007 

on DealerRater

15 years ago

My husband and I purchased a used vehicle that had just been brought in to Dick Milham the day before we bought it. When we test drove it- it was so new to the dealership that it hadn't been cleaned out yet, nor had it been "certified" yet. We drove the car and liked it but we were suprised that the dealership would not come down on the price at all. (We had test drove other cars that were newer and had more features at the same price, but did not have the reputation that Toyota does) While driving the vehicle, we were told ... read more

TOMMYG42 

on DealerRater

15 years ago

WHAT THE HECK IS GOING ON AT HECKTOWN ROAD! We are Tom & WHAT THE HECK IS GOING ON AT HECKTOWN ROAD! We are Tom & Carolyn of Springfield, Delaware County, and this was our experience with the Milham Ford-Toyota-Scion dealership at Hecktown Road in Easton, Pa. On 3/2/10 Milham advertised a 2004 white Hyundai Elantra GLS for $4995, 95,201 miles, #30499277, at internet site Automotive.com. There was no picture so we called, and a Sales Specialist was kind enough to email us pictures of the Elantra. Unfortunately the camera cut ... read more

mrfixxit421 

on DealerRater

16 years ago

They left the polished rod on new rear shocks exposed and They left the polished rod on new rear shocks exposed and didn't say anything about it. Rear axle nuts not seated right,came loose and tire almost fell off. Mechanic tried to cover it up by re-staking the nut. GM said I act like techs are out to hurt me and my wife. 

bdav911 

on DealerRater

16 years ago

I had a serpentine belt replaced and the technician broke the nozzel to my radiator. instead of notifying anyone the technician put the hose back on the broken nozzel and the radiator began leaking a week later. the service manager and service director refused responsibility and required me to replace the part. i am in the process of taking the dealership to court. 

eveazar 

on DealerRater

17 years ago

I had a very nice young but inexperienced sales rep. This dealership gave me the lowest trade offer out of all the dealerships i went to...that is why I decided to get other quotes. They told me they had to deduct the detailing, transportation etc to auction my vehicle from the KBB price. They were more than $1700 below the other trade offers I received! Also return calls took so long that the car i wanted was sold by the time they called me back. No follow-up quotes or phone calls either. They do not budge or negotiate once... read more

jennhartzell 

on DealerRater

17 years ago

We visited the dealership yesterday. The salesman we dealt with was rude, cocky and unwilling to work with us. We have been in the market for a Sienna for mos. My husband has visited the dealership numerous times, by himself. I have been there 2 times. The salesman acted like we were wasting his time, by coming there so often, looking for the vehicle we wanted. He actually said, "you won't find a better deal anyplace else, I'm not going to play games." Then said, "you've been here quite a few times, when does it all end?" We... read more

kulkarni_ash 

on DealerRater

18 years ago

Do not take your car for servicing at this location, they do not do anything, just trying to make money by telling you crap. Would never go there again, and also they want to propose to trade in car and trying to sell me a new car