Koch 33 Ford

carbuyerinpa 

on DealerRater

11 years ago

Dealer wasted my time I drove three hours to buy a truck, checkbook in hand, no financing needed. I called and chatted online to verify truck was in good condition and did not need repairs because there was an odd line "above repairs needed" on the listing, but no repairs were listed. The sales associate i spoke with on the phone, and chatted with online, both verified the truck needed no repairs. When i got there, i was informed the truck was a "value" item, and needed over $1500 in major repairs. None of the needed repairs... read more

alliedxo 

on DealerRater

11 years ago

Worst Dealership Ever I would not ever urge anyone I know to go to this place. I have had my car in there every other week because they never fix what they said they have. They have lied about recalls on my car, stating they cannot find the engine error code, when I found it in two seconds on Google. What kind of dealership is this? They treat me like I am stupid just because I am a young girl, instead of fixing my recall the service man told me my coolant evaporated, and that there is no recall. So he simply put more coolan... read more

stevelosinno 

on DealerRater

11 years ago

This is by far the worst experience I had looking at a Truck I made an offer, they countered and we were close but I left and said I would call back if I want it and I did, they told me the truck went to auction and is not for sale any more and here I find out it is still there, so I had showed interest on line again and someone did call me back and said the truck is still available I don't know what xxxx there pulling but it starts with Jeff Ditzel the owner should take actions against this guys shifty sales man ways I find... read more

armagh52 

on DealerRater

11 years ago

Our college-age daughter's car was towed to Milham on 2/21/14 due to very abrupt issues with inability to start and/or run. Milham's diagnosis was way too slow despite the apparent availability of 24 hour service. It took 13 days to diagnosis and repair the vehicle. We felt the problems addressed (1 failed coil, 2 damaged coils and 1 spark plug along with the ECU and also one injector) should not have been failing after only 25,000 miles on the car. We are not confident in the diagnosis of the issues with the vehicle. It app... read more

jasonmvictor 

on DealerRater

11 years ago

I went to get an oil change and an upgrade to the computer due to the latest Prius recall, and they said it would take 4 hours. I thought it was a little long, but figured I could use their shuttle service. It took 9 hours to complete, and when I called at hour 5, they gave me attitude as if I was being impatient and they said "don't call us; we'll call you when it's done" and couldn't offer any estimate other than 4:00 PM. At 4:05, they called to say it was done and then told me the shuttle would be calling me back. They ne... read more

Shayes0324 

on DealerRater

11 years ago

I recently visited milham Toyota for a service recall on my vehicle , I had an appointment at 4:30pm and I waited around 2 hours for the service people to give me information on my car and the service person could not tell me anything , they had no clue about the recall on my vehicle or how to diagnose the vehicle and told me to come another day , while I had no other vehicle to travel with I called to see if I could make another appointment and receive a rental car and they refused to issue a rental bc there was 30 minutes ... read more

tontoy1 

on DealerRater

11 years ago

I stopped by that dealership about a week and half ago .Had a truck that I owned more then what the truck was worth. I came there with a bank draft from my credit union, also filled out a credit app from the dealer. And to this day no call from this dealership .A call saying that they could do something or not would have been nice. I guess this dealership is so big that really don't need new business 

what123 

on DealerRater

11 years ago

Called a week ago to schedule maintenance for a steering issue. Was told I could drop it off Sunday night so they would have it first thing Monday morning. Received a call Monday afternoon around 3:00 telling us that they haven't even looked at the car. I explained that based on what was told to me last week, I am paying for a rental car, since they don't offer loaners. He didn't say anything except that he would try to get it in as soon as possible. Remind you, they haven't even looked at it or evaluated it yet. Once they f... read more

cutelilash 

on DealerRater

11 years ago

Rey was great as for a mcfarland who was apparently a sales manager very unprofessional he came to seal the deal w chew in his mouth and a spit bottle. It wad aweful and he was arrogant and cocky. I would deal w rey again But idk if I'd want to deal w the other one