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Koch Route 2 Corporate
- Other
About this business
Location details
01523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ignorant, rude and disrespectful staff in the service department. I made an 8AM service appointment to get my oil changed. Waited 20 mins in my car as 5 staff members continuously walked by me and ignored me. After 20 minutes of waiting a disgruntled, angry and confused employee “William Obin” in the service department decided to help me. He said I didn’t need an oil change even though I specifically requested one. I bought a new Toyota which I was told came with 2 years of free service not 2 years of dealing with disrespect... read more
If you go to this place bring your lawyer! Paperwork disappears or changes as soon as it leaves your sight. Every staff member in sales and finance was rude to the point of being ignorant and arrogant through the whole experience. They are overpriced and will do anything to take as much money from you as they can. They refuse to take checks from any bank other than the ones they use. If you are from another state they will not fill out the paperwork for the DMV in your state. They will only fill out the Massachusetts RMV1. D... read more
I'm not one to write reviews but I do feel my fellow Toyota owners need to avoid this dealership. This place requires you to wait 2 plus hours for a scheduled oil change or leave your car for the day. They leave this information out when you purchase your new vehicle. The service writers are very rude and seem unphased by presence of customers. I have been here more than once and had to wait for a personal conversations to finish before being acknowledged. On the other hand I now know intimate details about one of the servic... read more
Mike Caldwell is THE WORST. He is a rude, flippant, arrogant, on a power trip, insolent, sad vacuous human. He should be fired immediately just based on how he treats people and how he responds to reviews. Being in his presence at rt 2 Toyota was the most disgusting, awful time I have ever spent somewhere. My family will never go here again and we are making sure to spread the word. Something needs to be done about this horrific disgrace of a man. He is unprofessional and unhinged. I've never dealt with someone in customer s... read more
This is the worst experience I have ever had working with a car dealership. We live out of state and our car broke down. We thought it would be smart to have it towed to a Toyota dealership. The car was towed there on Saturday. We were given an 8 am appointment on Monday. We got a runaround until Tuesday afternoon when we they were still telling us the car was in diagnostics and then miraculously gave us a repair quote 5 minutes later.. They never followed up or returned phone calls. I’m not sure why they scheduled us for 8 ... read more
We brought our 2009 corolla for a simple oil change and tire rotation last week. They recommended that we did a FI service, so we did. Come to find out, that the tech broke a coolant nipple off of the car on accident. How this even happens, is beyond me. I don't care that the car is old and brittle, there is no reason why he was near the cooling system doing a fuel injection cleaner. He must have been swinging a hammer around like a xxxxxx. The worst part is WE HAD TO WAIT AN ENTIRE WEEK FOR THE REPLACEMENT PART TO COME IN. ... read more
We made an appointment to see a specific car, they scheduled us saying it was available. We get all the way there and they tell us it was already sold that morning. You guys absolutely suck.
Koch Rte 2 Toyota is a criminal enterprise. Spammers, scammers, and thieves. Avoid at all cost.
Ok, so I’m here to look at rav 4 primes coming in. Cool they got one coming sometime in November. I test drive a regular rav 4 hybrid and liked it a lot. Ok so the MSRP is this number and The sales guy mentions a 5k markup all the way at the end. Very deceiving! I got them to come down to 3.5k markup by financing through them. Ok whatever, the kicker is the deposit is $2500! A few days later I get another dealer that only does 2k markup, so I told them and they couldn’t match it. Ok, I agree to cancel and have my deposit ret... read more
Frequently asked questions about Koch Route 2 Corporate
How is Koch Route 2 Corporate rated?
Koch Route 2 Corporate has a 4.4 star rating with 3,653 reviews.
When is Koch Route 2 Corporate open?
Koch Route 2 Corporate is closed now. It will open tomorrow at 9:00 a.m.