This profile has been claimed by the business owner or representative.
01523, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
DON'T BOTHER WITH THIS DEALER! Have been a long time customer here at the service dept, having 4 cars consistently being serviced here spending thousands of dollars, BUT the last few times I have been it has been nothing but a fight each time! It is time for some of their staff to retire! The person that checked me did not listen to what I needed and then screwed it all up AND blamed me! Enough is enough! The place is close to my home but will now find another place to go. Save yourself the aggravation and dont bother with t... read more
I was very pleased with my purchase until I asked them to install the OEM hitch and clearly told them I didn't want the after market, when I went to pick up my vehicle they had installed the after market and told me that it was a mistake and that they would rectify it. I'm planning to have my new vehicle serviced elsewhere, I don't trust them. I didn't have any issues with the sales person and I was going to buy a second vehicle from them but will go elsewhere.
The worst dealership I ever ever worked with. They saw a young female come in and completely screwed me. Gave me a new sales person who did not know their business practices. Sent me off the lot in the new car for it to have damage and was told they were sorry for inconvenience and that the car was scheduled to be fixed and the salesperson shouldn’t have let me take it. I was sent all over the place with communication from salesperson. I finally brought the car back to be met with that it would be taken care of on Monday whe... read more
Do NOT give this place your money. They are extremely rude, overpriced, and tried to personally give me the runaround when buying a car. First strike: They told me they would NOT allow me to use outside financing. When I asked the finance department why that was, they said that it was because checks from other institutions could bounce and the decision was coming from higher ups. Sure, dude. On top of that, the finance department was really rude—short answers, did not want to talk at all or give me useful information. Strike... read more
One of the worst ever dealer , extremely rude and never care for customers, I wouldn’t recommend to anyone .
I went to have a mouse nest removed and cleaned. The fist visit they removed a nest in the engine filter. The second visit they found a nest they overlooked before in the cabin filter. Replaced the filter but left the nest. Truck smell like mouse xxxx still.
Took my Toyota Tacoma in for a recall item.Dealership Took my Toyota Tacoma in for a recall item. Dealership charged me for the following things they did not do: 1. State Inspection! $35 2. Cabin Air filter that was not replaced, $65 3. When I took my vehicle in the A/C was working but wasn't when I took it home. They claim no responsibility and it cost me $176 to get it fixed at my regular mechanic. Will not recommend to everyone I know. This is NOT the place to go for sevice. Talking to the high and mighty service manager ... read more
Wow. It’s like they were trying to talk us out of buying a car. Amro ( I think that was his name) was very unhelpful. He reluctantly let us drive two vehicles. Then refused to give us a proposal including trading in our used car. All-in-all a very unsatisfactory experience.
My initial experience via Internet was good and when I met with the sales person, he was also very good. I was ready with my checkbook in hand to put down a deposit. The sales person checked with his manager and came back with a quote $2k higher than the price what I was quoted. He even had a print out of the initial quote. Seriously! I left and will not return nor recommend this dealership.
Koch Route 2 Corporate has a 4.4 star rating with 3,653 reviews.
Koch Route 2 Corporate is closed now. It will open tomorrow at 9:00 a.m.