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Koch Route 2 Toyota
- Car Dealers
- Lancaster, MA
About this business
Location details
700 Old Union Turnpike, Lancaster, MA, 01523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great Salesperson Kind and knowledgeable thorough and prompt salesman throughout Walter does what he needs to do to get the sale done also two year maintenance free is nice benefit this is my 5th lease and one purchase obviously a return customer
Business response:
Thank you so much for your loyalty to Prime Toyota Route 2! It's always great to receive positive feedback from a long-time customer. Enjoy the new ride!
Maintenance Service Was welcomed immediately by the Service Rep. Went over needed service items. Waiting area was pleasant and everyone was very friendly. Enjoyed the uplifting background music and refreshments. Needed extra brake work done which the Rep explained well. As it was already late afternoon the Rep. offered to leave car overnight and set me up with complimentary rental. Everything was seamless. Great customer care.
Business response:
Thank you so much for the compliments of our service and facilities! We really appreciate you choosing Prime Toyota Route 2 for all your auto repair needs. We wish you safe and happy driving.
We called to have our car looked at for a hazard light issue. We were told the mechanic would be able to look at the car the following day. To our surprise they were able to diagnose the issue and fix it the day we brought the car down. Excellent customer service!!!
Business response:
We are so glad that our team was able to repair your vehicle and get you back on the road quickly. Thank you so much for reviewing us! If any future issues should arise, the team at Prime Toyota Route 2 will be here to help.
From the time you enter to departure; everyone was welcoming, efficient, knowledgeable, courteous and polite. Jim was great clarifying and explaining my autos and requirements /follow-up.
Business response:
Hi Jan - There are so many compliments in your review which we love! Thank you very much for sharing your feedback and for mentioning Jim. For all your future auto service needs, the team at Prime Toyota Route 2 will be here to help.
Service is prompt and courteous Convenient online scheduling; prompt completion of service, courteous service staff- usually I receive text or email reminders- that didn’t happen this time but I confirmed my service appointment by telephone. thanks, Jim!!
Business response:
Thank you so much for the positive feedback about our service and team! We are lucky to have you as a Prime Toyota Route 2 customer. Hope to see you next time!
Love Prime Great experience. Love prime Toyota. Have dealt with them on multiple occasions and will continue to do business with them. Luke and the entire staff are fantastic.
Business response:
Hi Krista! We are so grateful for your longtime support of Prime Toyota Route 2 and thank you for your kind review. Your positive feedback about Luke and our team is wonderful to read, as well. Have a great day and see you next time!
VERY PLEASED place was clean and everyone had smile on with being friendly no pressure like other places the salesman offered drink snack while paper getting process
Business response:
Thank you for the positive review of our service! We are glad to hear that you had a five-star car-buying experience with the Prime Toyota Route 2 team. Safe driving in your new car!
New Lease Very helpful and understanding. Sales team is great and met all my needs. Can’t thank them enough. Can’t wait to drive my brand new truck!
Business response:
Thank you for taking time out of your day to commend our Sales Team! We appreciate your business and are excited for you to enjoy your new truck. Have a wonderful week.
Great Service Brought my Tacoma in for its 20,000 mile service. Everyone was very courteous and the service was completed quickly. I was very pleased with the visit.
Business response:
Thank you for the great five-star review about your service experience here at Prime Toyota Route 2!
Frequently asked questions about Koch Route 2 Toyota
How is Koch Route 2 Toyota rated?
Koch Route 2 Toyota has a 4.4 star rating with 2,966 reviews.
When is Koch Route 2 Toyota open?
Koch Route 2 Toyota is open now. It will close at 8:00 p.m.