Koch Acton Toyota Corporate

Dalana 

on DealerRater

13 years ago

Ken Hsu made my new car purchase experience a pleasurable and satisfactory one! In the past, I have always dreaded when it's time to go new car shopping, as you worry that you are going to be pressured into a purchase that is less than ideal for you as a buyer. But, Ken Hsu comes across as the rare salesperson who is interested in pleasing the buyer and even looking out for the buyer's interest. I have been very pleased with the vehicle purchase I made there last Nov. 2010, and very impressed with the follow-up routine maint... read more

Dophan 

on DealerRater

13 years ago

Ken is very friendly. He help you in any possible way. He help me find the color I want. He also try to get car and the price you really want to pay. 

jamesluciani 

on DealerRater

13 years ago

These guys use internet sales. I would not have bought a car by now if not for the inernet sales team at Toyota Acton in Littleton. Some of the dealerships that "provide a internet presence" were positively sleezy or at least did not really provide the service: e.g., one certain group of dealerships uniformly refused to quote a hard price and to be specific as to what is included; so I refused to work with them. I am busy... I did much of my analysis from Europe and Asia while on the web. Scott was extremely helpful here. I ... read more

Capt.BR 

on DealerRater

13 years ago

Ken (the salesperson) was polite, informed, and readily provided information. In addition to being responsive to my questions, Ken volunteered information about the actual vehicle cost. Then he priced the car for me with my trade-in, dealer incentives, and a discount coupon that I had printed from an Internet site. He didn't have to go through a finance officer and dicker about price. During our initial meeting, where I made my purchase decision, Ken showed me around the dealership and introduced me to several key employees.... read more

stilljanice 

on DealerRater

13 years ago

I had never bought from a dealer before, always private parties, although I had talked to a number of them over the years and in the days prior to going into Acton Toyota. I walked in, not realizing that the “desk” at the door was a receptionist and said to two fellows standing behind it, “Is anybody selling cars today?” One of the gentlemen stepped forward and introduced himself as Wellington. I asked him to tell me why I should not buy a ___. And he said that he could not comment on that brand but could tell me about Toyot... read more

TacomaLover 

on DealerRater

13 years ago

Excellent car buying experience! Just bought a 2011 Tacoma from Gregg McHugh at Acton Toyota, and had a wonderful experience. Excellent price offered via e-mail, found the truck I wanted, added the options I wanted, and delivered on time. Very friendly and honest sales person that will work to get you exactly what you want. Comfortable setting, they even offer you food from a cafeteria. No pressure sales atmosphere, they just offer a great Toyota product at a great price. What more can you ask for. My next car will be bought... read more

Katherine Feininger 

on DealerRater

13 years ago

Ken Hsu made the sale extremely efficient, providing us with thorough information and a timely management of the whole process. We exchanged a few e-mails, came in for one meeting, and left the next business day with our new vehicle. 

saraboo 

on DealerRater

13 years ago

I did alot of research before acually visiting a dealership. I recieved many phone calls and emails as a resuult. When I spoke with John I liked his no pressure approach. When I specified what I was looking for John did a search of inventory and told me he had the Rav4 I was looking for in stock. When I arrived at the dealership John was very friendly and again no pressure. I test drove the Rav I was looking for but then spotted two other models I liked. I test drove both of them and liked them better then the first one I dr... read more

4teacherlady 

on DealerRater

13 years ago

Scott Doherty was very knowledgeable concerning the various items that came on the Toyota Sienna that we were contemplating. He was good at using the computer and at responding via phone to answer our questions in a timely manner. He knew about the technical aspects of the GPS, too, as we were interested in having certain features on it. Scott even mailed our CDs back to us, as we had forgotten to take them out of the CD player when we turned in our old minivan. Above and beyond the call of duty!