This profile has been claimed by the business owner or representative.
01460, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I ordered a new Prius on July 2, 2008. I was told that if any became available sooner, I would certainly be notified. Two other local Toyota dealerships notified me during my 4 month wait that they had Priuses available for a total of 9 cars. Acton Toyota did not call me once, no communication whatsoever. Did Acton Toyota simply sell any available Priuses to customers off the street to insure an additional sales instead of contacting customers on the waiting list? I finally called the dealership on Oct. 20, spoke to Shawnee,... read more
I had 30,000 mile service on my Toyota Highlander on Aug 6,08. I had looked at the brochure menu for this, and the items listed included changing of the transmission fluid and engine coolant. When I arrived home,my first look at the service invoice showed that the transmission fluid had not been changed. I called Daniel Sweeney and was told that maybe my vehicle did not need the fluid changed. Another look at the parts list on a different date revealed that the engine coolant had not been changed. Even though these services ... read more
Gave me the wrong information about the price, then refused to negotiate. Walked out. Felt like they were trying to rip me off. I was very disappointed because the reviews were so positive and I really wanted to buy my car at this dealership. I ended up buying one a week later at another dealership. Acton's pricing is too high and they are living off their rep. No sale.
I emailed this dealership and ask them for a quote for Toyota Sienna with particular feature set and color. They gave me a price and we started to negotiate the price. After fifth or sixth email that came out that they didn’t have a car I needed. They had only one with different features and in different color. When I asked why they were wasting my time then they said that it wasn’t fare and that I didn’t give them any chance. It wasn’t an adult conversation. It was ridiculous.
I went to two Toyota dealerships that are closer to my home to test drive new Toyotas. It wasn't until I requested quotes online that I discovered the gem that is Acton Toyota. While other dealerships would not offer me a quote online, instead trying to invite me to the dealership to negotiate, Bob Raab of Acton Toyota emailed me an actual quote. Not only did he quote me a price on several models, he also emphasized that the price would not change once I arrived at the dealership. I was thrilled when he stood by his word!!!!... read more
Very bad experience with this dealership. I was looking for a 2009 Camry. First of all, they started quoting me all these fees: “$10 Gas fee, $126 Floormats, $200 Finance Reserves, $424 Factory Holdback, and $280 Advertising”. These fees set off alarm bells in my head, but I thought, “well, they seem to be highly rated.” We decided to visit the dealership anyway to check it out, but I was on my guard because of the fees. After some negotiation, they agree to take an additional it down $400 because we were graduating students... read more
I requested a quote for a 2009 Camry and was given quotes for 2008s. I looked at these quotes to determine if of interest but for some reason Acton Toyota is still not able to provide a quote on the current 2009 model for me although in currently available and in inventory.
I recently visited the Acton Toyota dealership looking to purchase a new vehicle. At first, everything seemed to be going ok. The sales guy was friendly and he showed us a selection of vehicles that we were interested in. I finally selected a Sienna that I was interested in and when it came time to sit down and do a deal, he kept speaking only to my husband. My husband told him three times that the vehicle was for me and I was the decision maker, but he kept only speaking to my husband. It was as if I didn't exist because I ... read more
Please refer to the email I wrote to their internet department manangers. I sent my emails to all of their mamangers but did not get any answer yet. If you want to get a dealer call you anytime at your cell phone at work. Please use Acton Toyota team! The email is as below: Hi, Matt! My name is David Wang. I requested an internet quote a week ago from your dealership and it was Bob Rabb who helped me a lot, although we did not reach a deal. This morning at 9:43am, I got a call by my cell phone from 978-263-1500, a female sal... read more
Koch Acton Toyota Corporate has a 4.7 star rating with 8,730 reviews.
Koch Acton Toyota Corporate is closed now. It will open at 9:00 a.m.