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Koch Acton Toyota Corporate
- Other
About this business
Location details
01460, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service representative reported that we needed additional work done that we had not anticipated. We decided to wait to have the additional service done. He was very professional. He did not pressure us in any way. The service that we did have done was perfectly satisfactory.
Business response:
We are pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!
I've been asked to write twenty-five words about the experience at the dealership. what I will say is they do good work. Perhaps consider reducing the amount of words required in the survey tool because "nice work" does not require a paragraph and reduces the likelihood that folks will actually leave a review. Dealership prices are pretty standard, but I'd rather pay them than risk my vehicle to an independent shop.
Business response:
Thank you for taking the time to write this review, Alan! Our customers are our top priority, and your feedback is greatly appreciated. All of us at Acton Toyota are glad to have you as a customer!
Neil Schwartz is the best service advisor I have ever worked with. He knows all the technical details of the vehicle and how to discuss them so I understand what and why it needs to be repaired. Service department has best parts supply I have ever experienced.
Business response:
We appreciate the excellent feedback! Our team is looking forward to your next visit!
Neil Peobody and John Goncalves were very professional and accommodating. Very easy and fun to work with! Thanks so much! Neil is in sales and he gets 5 stars. He is not in the lust below.
Business response:
Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!
Worked with Chris D. He was friendly and professional. Appreciated his follow-up and attention to detail and working on my behalf with 3rd party.
Business response:
Thank you for the outstanding feedback! We are always happy to assist!
This dealership is very efficient and courteous. I am always happy with the service. They tell you how much time the service will take and they are usually correct on how long the service will take. I would recommend them to my friends and family.
Business response:
Thank you for the 5-star review! We look forward to seeing you next time!
Jack gives high level service. He is especially great with first time car buyers. I highly recommend working with Jack, and Acton Toyota. We are repeat clients for a reason !
Business response:
Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!
This is the third time I have purchased a vehicle at Acton Toyota and the third time I have worked with John Bernard. He makes purchasing a car an easy experience and is professional and friendly.
Business response:
Thank you for your business and for the great 5-star review! If there is anything further we can do for you, we are happy to help!
Always a pleasure to be at Acton Toyota, from sales to service the staff are nothing but professional and friendly. When we are in need.
Business response:
We really appreciate your feedback of your recent visit with us! All of us here at Acton Toyota truly value your business and hope to see you again soon!
Frequently asked questions about Koch Acton Toyota Corporate
How is Koch Acton Toyota Corporate rated?
Koch Acton Toyota Corporate has a 4.9 star rating with 8,127 reviews.
When is Koch Acton Toyota Corporate open?
Koch Acton Toyota Corporate is closed now. It will open tomorrow at 9:00 a.m.