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Koch Acton Toyota Corporate
- Other
About this business
Location details
01460, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You offer a Comfortable place to wait, and provide a voucher for a meal in the cafeteria. I like that you keep complete records on my car and you provide excellent service!
Business response:
Thank you for the 5-star review! We look forward to seeing you next time!
Pleasant waiting room and excellent service. Ben (service person) also helped me with better understanding how to use the the automated high beam head lights.
Business response:
Thank you for the 5-star review! We are glad you had a great experience. Our team is always happy to assist!
The Corolla was brought in for the Toyota Care 1.5 year/ 15k mile check-up and basic service. The car was quickly taken by the valet on arrival and ready for pick-up at the estimated time. The processing of the paperwork by one of the service group staff went quickly with the only changes needed was updating my contact information. A fringe benefit of the location is that there is a good hardware store across the street for picking up items for home projects and repairs.
Business response:
Thank you for sharing your feedback! Please let us know if there is anything else we can do for you!
Kim helped me get in a more realistic timeline for my maintenance and then also helped me with some extra service I added last minute.
Business response:
Thank you for the outstanding review! We look forward to continuing to serve you in the future!
I'm a first time Toyota buyer. The staff at Acton Toyota made the buying experience feel seamless and unpressured. They did everything possible to ensure I was happy with my purchase.
Business response:
Thank you for the 5-star review! We are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience!
Everything I asked for was done and on time and just the way I wanted . Also, the headlight issue that I brought up was solved very efficiently and effectively and with a great price! The waiting and bath room areas were clean. I would just say that the service representative I dealt with was slightly condescending throughout my walkthrough of my issues when I first came in. He could have been just a bit more friendly, but he clearly wanted to be 'in charge' .... and wanted me to know. I have been a customer for over 25 year... read more
Business response:
Thank you so much for taking the time to share your recent experience with us! Customer service is our #1 priority, and we appreciate your business. I am sorry to hear you felt that way about your service representative. If you would like to discuss further, I’d be happy to speak with you. Please call me directly, thank you! Glenn Hoffman General Manager 978-431-5821 Acton Toyota
Good experience having my car serviced for a major service interval (120,000). The service team helped me find the right maintenance package that would include all the services I needed for the best price savings by bundling them. I appreciated that some services were included such as cleaning the battery terminals - for which another dealership wanted to charge an extra $50. They provided a complimentary loaner as well. Brent was great and made the process easy. The only comment I would note for improvement is the check out... read more
Business response:
We appreciate the excellent feedback! We look forward to continuing to serve you in the future!
Good experience as always, friendly help, reliable service. Have been a customer for several years and my 2012 Corolla still looks and performs like a new car.
Business response:
We really appreciate your feedback of your recent visit with us! All of us here at Acton Toyota truly value your business and hope to see you again soon!
Staff are always incredibly helpful, patient, and informative. They save me money whenever they can, but keep me safe. I have 226K miles on my Prius, but I never get pressured into buying a new car. They seem to take as much pride in my mileage as I do! 😁
Business response:
Thank you for the 5-star review! We look forward to seeing you next time!
Frequently asked questions about Koch Acton Toyota Corporate
How is Koch Acton Toyota Corporate rated?
Koch Acton Toyota Corporate has a 4.9 star rating with 8,127 reviews.
When is Koch Acton Toyota Corporate open?
Koch Acton Toyota Corporate is closed now. It will open tomorrow at 9:00 a.m.