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Koch Route 2 Toyota

4.4
  • Car Dealers
  • Lancaster, MA

About this business

AutomotiveCar Dealers

Location details

700 Old Union Turnpike, Lancaster, MA, 01523, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 8:00 p.m.
Tue09:00 a.m. to 8:00 p.m.
Wed09:00 a.m. to 8:00 p.m.
Thu09:00 a.m. to 8:00 p.m.
Fri09:00 a.m. to 6:00 p.m.
Sat09:00 a.m. to 6:00 p.m.
SunClosed
4.42,966 reviews
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ziomara.garcia's profile image
ziomara.garcia 
4 years ago

Our 7th purchase with Prime Rt 2 and the service, just like their name was Prime!! Sells man Walter Aguilar feels like family and to top it of handling our financing with Hasham Bhatty. Done deal! Loyal and satisfied customer. 

Business response:

We can't thank you enough for your years of loyal business! We are thrilled that Walter and Hasham took such great care of you during your recent purchase. Thank you for choosing Prime Toyota Route 2 and giving us your five stars. Happy holidays and congratulations on your new car! 

ALM1123's profile image
ALM1123 
4 years ago

We just completed our 4th transaction at Prime Toyota. We have always had the greatest experiences so we keep going back. This latest time was no exception. We were kept in the loop with each part of our purchase and by the time we entered the finance office, we were laughing and joking like we were old friends—which, let’s face it, we definitely needed after 2020. We would highly recommend Mrs. Debbie, Mr. Bhatty, and Prime Toyota for any and all your automotive purchasing needs. Thank you both for making 2020 a little brig... read more

Business response:

Thank you for taking the time to leave us a review! We couldn't be more grateful to have you as a customer here at Prime Toyota Route 2, and it means a lot to know that we made your 2020 a little bit brighter. We hope that you continue to enjoy your newly purchased vehicle! 

Carol's profile image
Carol 
5 years ago

This is my third leased car from Prime Toyota. They are awesome with service and when deciding on a new car. I’ll be getting my next car there when this lease is up 

Business response:

Carol, thank you for your loyalty to Prime Toyota Route 2. It made our day to hear that our team has earned your support. See you next time! 

djmstonepellegrini's profile image
djmstonepellegrini 
5 years ago

The Service department was great. My one complaint is The Service department was great. My one complaint is the cashier dept. They must wear a mask when anyone walks into the office. This is not an option. They were annoyed that I was not comfortable approaching them without a mask. How dumb. 

Business response:

Thank you for taking the time to share this feedback. We want our guests to feel comfortable during their visits with us and I'm going to address this with my team. I'm available to take your call if you would like to discuss anything further. Paul Dineen - Service Manager - (978) 353-1748 

Diane's profile image
Diane 
5 years ago

Everyone was great. No pressure on buying. Wait time was long, but in these times that’s to be expected . I left with a new car! 

Business response:

Thank you for taking the time to review us, Diane! We're glad to have your business at Prime Toyota Route 2! 

Ada's profile image
Ada 
5 years ago

Good Service, Friendly people, Clean place, I always get explained which service my car need . Buen servicio, personal amable, un lugar muy limpio , siempre me explican que clase de servicio mi carro necesita. 

Business response:

Ada, thank you for the review! We are so glad you enjoyed working with our team at Prime Toyota Route 2, and we look forward to your next visit! 

LTalbert70's profile image
LTalbert70 
5 years ago

I recently purchased a new Toyota Foreunner at Prime. I found the staff to be very froendly and accommodating. Especially under these trying times with Covid. I was made to feel at ease all the way through the process. I would highly reccommend coming to Prime. Excellent service 

Business response:

Thank you for stopping by to review Prime Toyota Route 2! It's wonderful to hear that our team took such good care of you and made the purchase of your Toyota 4Runner a seamless process. Safe driving! 

Mleam4's profile image
Mleam4 
5 years ago

Vehicle was as advertised on the Prime Toyota web site. Received fair value for our trade and made purchase. It was a quick and positive experience. 

Business response:

Thank you for taking the time to leave Prime Toyota Route 2 a five-star review. Our team is grateful for your business! 

Mhayes123's profile image
Mhayes123 
5 years ago

The manager and sales personnel involved with my leased was phenomenon I thought I was going to go through tough time but they make it so easy I appreciate u guys. 

Business response:

Thank you for the review! It was our pleasure to work with you here at Prime Toyota Route 2. We hope that you enjoy your new vehicle! 

Frequently asked questions about Koch Route 2 Toyota

How is Koch Route 2 Toyota rated?

Koch Route 2 Toyota has a 4.4 star rating with 2,966 reviews. 

When is Koch Route 2 Toyota open?

Koch Route 2 Toyota is open now. It will close at 8:00 p.m.