Koch Acton Toyota Corporate

bzpilch 

on DealerRater

14 years ago

This is the fifth car we've bought from Acton Toyota and from the same sales person, Jim Piazas. We've always been quite happy with our treatment there. The dealership is friendly, helpful, and low-pressure. This time around, we felt that Jim was in our corner. We had purchased an extended warranty for our previous vehicle (bought at Acton Toyota), that contained a provision for cost refund if no claim was made on the insurance. After asking if I could have the refund (no claim had been made), we learned that the company had... read more

a.crotty 

on DealerRater

14 years ago

So the short story of my recent purchase experience is as follows: I emailed other dealers through the internet with my interest in purchasing a new van and wanted to know my "out the door" price and any fees on top of sales price. Simple request but not so simple answers from other dealers. I got lots of "thanks for contacting us when do you want to come in for a test drive? " , "our prices on web site do not include fees or taxes" (well I already know that but wanted a price). So Gregg McHugh at Acton Toyota simply answere... read more

jatrmc 

on DealerRater

14 years ago

As an internet buyer, I found this dealer and Tomas to be very helpful, quick to provide full information, and no pressure. They made the buying experience a pleasure. The employees were thorough in explaining all the details of the deal. Very helpful. 

jel6377 

on DealerRater

14 years ago

Friendly and professional staff. Waiting rooms clean, cheerful. Overall dealership is beautiful, very customer service oriented. When I have my car serviced, they always tell me up front how much. If they find anything additional wrong, they let you know and decide if you want it fixed or not. 

fverri 

on DealerRater

14 years ago

I have had my share of bad experiences at car dealerships. And because of those experiences have always had a negative feeling about going to get my car serviced. Acton Toyota changed that. This dealership is by far the best, most friendly, EFFICIENT and clean dealership I have ever been to. The service professionals are just that - professional, caring, kind. Everyone seems to have a smile, and puts out a good vibe from the person who checks you in, to the service agent, to the men in parts. I have never had a bad experienc... read more

linda_wm 

on DealerRater

14 years ago

- Prompt - Thorough - Competitively priced (do your - Prompt - Thorough - Competitively priced (do your homework first!) - no pressure approach (we went back 3-4 times) - informational - paperwork was complete/no hassle - was responsive when I decided not to go with after market product after thinking about it overnight. 

Gusgrace 

on DealerRater

14 years ago

I have been dealing with Acton Toyota for years. In my oppinion it is the best dealership in the area. My sales man Scott was very friendly and professional . There was never any pressure he was honest and made the whole experience very enjoyable. I actually came away feeling good about my lease. This is my third Camry from Acton Toyota I whish them many years of sucess. G.Grace 

tonitone221 

on DealerRater

14 years ago

I highly recommend Acton Toyota if you want a friendly, courteous, and a non-high pressure dealership. My sales rep, Shawn, has a great personality and kindness about him, and a no pressure sales approach. He made me feel comfortable in a stressful situation, even before I arrived at the dealership through our email exchanges about the purchase/lease of a new Rav4. What was stated in his email, held true when I arrived at the dealership, no games. I shopped around a LOT before going to Acton Toyota, and Acton Toyota has the ... read more

rloughran 

on DealerRater

14 years ago

John Bohr of Acton of Littleton Toyota leased me a 2011 Toyota Camry. He was easy to work with. John earned my business by being straight forward, no games, met all my needs and expectations and I will feel confident in returning to lease another camry in the future. I will recommend John to my friends,who are looking for a toyota like mine.