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01460, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
They are so friendly and prompt. Love the coffee bar and breakfast service. They serviced my vehicle as requested (I've been to another dealership where they completed one job I requested and ignored the other 3, one of which was an alignment that I badly needed after a violent encounter with a pothole; also, believe it or not, they found a rodent's nest in my air intake filter, and LEFT IT THERE! I went home and had to enlist my brother's help to remove it.) They did a great job at Acton Toyota, and my service advisor even ... read more
Acton Toyota is great! My husband and I take both of our Toyota's there and the service is always excellent. The service people are very friendly and helpful. Their web site is really easy to use and it makes it simple to schedule an appointment for services. I really like the way that everyone there treats me as if I'm their most important customer.
Neil was EXCELLENT as always. I really enjoy having him as my service manager. The service is fair and they have internet access while waiting which makes it really nice. They also offer free coffee, juice and pastry which is a plus in the morning. I bring both my truck and car there and will continue to do so.
The process for purchasing a new vehicle was excellent. From the initial contact after reviewing Acton Toyota's website (which in itself is very well organized and very helpful) to the delivery of the vehicle, the process was very smooth. There was excellent, responsive customer service from the salesman, Tom Downing, and no undue pressure. A very straightforward process. I appreciate that they answered all my questions, were informative and didn't waste any of my time with unnecessary sales pressure. I really appreciated th... read more
Both Ken and Joe were great. They were very patient to explain all details and policies to me even I thrown many questions which sounded too straightforward since it was my first time to purchase a new car and go through all complicated finance process. Both of them were very professional and extremely effective: the brand new car will be in my yard tomorrow and it only took four business days. It was a very pleasant experience in Acton Toyota.
from the moment i drive through the service doors until the time i leave, i am greeted with smiling faces and positive attitudes! every rep that i have ever dealt with at this dealership seems to go ABOVE & BEYOND to accommodate me to insure that my experience there is pleasant. the cafe there is AWESOME and the employees in the kitchen are equally pleasant to interact with, not to mention, the food truly is delicious!
This is the third new car that I have bought at Acton Toyota. I have always had a pleasent experience. This time I worked with Gregg McHugh and he was very helpful and kept me informed with multiple emails. I was grateful for they way I was not pressured into buying the car or the extra features such as paint protection or whatever. The people involved were informative, but not pushy. When asked about my new Prius I have recomended Acton Toyota and to see Gregg.
My husband and I had a great experience with Acton Toyota, considering all the bad publicity we thought we were going to get a heavy obnoxious sales pitch but it was very relaxed and informative. We were very pleased with the salesman Gregg McHugh, his knowledge of the Camry we ultimately bought was pivotal in our decision to purchase it. Also, his personality was friendly and trustworthy. He firmly believed our purchase was the best for our needs. We have let others know of our positive experience at Acton Toyota and as of ... read more
Acton Toyota is a modern, state of the art dealership with an impressive cafetaria and waiting area. I have always disliked the car purchase process, but the sales and finance personnel made the purchase a facile transaction. The customer service did not end at the time of the sale. Three weeks after I took delivery, I needed a document for my prior vehicle. Shawn had it scanned and emailed to me within 10 minutes of my request. I look forward to having my vehicle serviced at Acton Toyota.
Koch Acton Toyota Corporate has a 4.9 star rating with 8,126 reviews.
Koch Acton Toyota Corporate is open now. It will close at 6:00 p.m.