Koch Acton Toyota Corporate

vincentjones 

on DealerRater

15 years ago

Both Ken and Joe were great. They were very patient to explain all details and policies to me even I thrown many questions which sounded too straightforward since it was my first time to purchase a new car and go through all complicated finance process. Both of them were very professional and extremely effective: the brand new car will be in my yard tomorrow and it only took four business days. It was a very pleasant experience in Acton Toyota. 

alok 

on DealerRater

15 years ago

This place treats you nice, wide open space, nice atmosphere, we had a complementary lunch. They were real friendly and helpful throughout the whole process. The only part I didn't like (which isn't really a clever tactic) the have different people help you find cars vs actually dealing with the money related stuff. This makes it hard to tell who you should be talking to get a better deal. In this case it was ok since the price was already a good deal and the lease deal was very reasonable. But that said, I didn't even get a... read more

johanna68 

on DealerRater

15 years ago

I went in this morning for a 5,000 mile service and oil change. It is a breeze to schedule an appointment online. They took care of me as soon as I arrived. I enjoyed breakfast in the cafeteria, had some good advice from the parts center, and did some work while waiting in a very comfortable waiting area. Everyone I encountered this morning was friendly and helpful. 

dchandonnet 

on DealerRater

15 years ago

This was the first time I made a purchase from a dealership and didn't feel like I paid too much. Jim was great to deal with. No high pressure sales. Made every attempt to get me the very best price on the truck I wanted. The dealership had great waiting areas with its own cafe. 

VS123 

on DealerRater

15 years ago

I should have written this review much earlier.....I went for a regular oil change for my 2010 Prius in mid-January. Dan Sweeney mentioned that Toyota had recently recommended synthetic oil only for 2010 Prius. I wasn't very happy when he said he wasn't sure if the oil change was required every 10,000 miles(synthetic oil) instead of 5,000 miles(regular oil). A synthetic oil definitely cost much more. But before I reached home, Dan had done the research and had left a message on my home phone confirming that with synthetic oi... read more

DRT 

on DealerRater

15 years ago

My wife and I were very pleased with the overall buying experience from this dealer. The major things that made this buying experience so good are as follows: 1. The dealer took the time to perform a detailed review of the vehicle that we were trading in thus was able to provide a very fair value for the vehicle based upon various car valuation measurments. 2. The dealer put together a legitimate offer that represented a fair value for the vehicle being purchased as well as the trade. 3. The sales people were very detail ori... read more

bbdarrach 

on DealerRater

15 years ago

This dealership has thus far exceeded all my expectations. I had seen an online ad from Acton Toyota and honestly did not believe it was possible to actually purchase a car for a price advertised in a newspaper or on the net; over the last few decades with other dealers I had been led to believe those were "dummy" ads and "nobody" ever got those prices. With Acton Toyota - I did!!! I filled out an online application and info request and literally within minutes had a phone call from a sales manager who set up an appointment ... read more

HartnettM 

on DealerRater

15 years ago

I bought my car there and had a good relationship with the dealer. I have always had my car serviced there and would not take it anywhere else. The service is extraordinary with a comfortable waiting area, as well as breakfast or lunch. The service personnel are very informative and helpful in explaining any processes. 

crtmmac 

on DealerRater

15 years ago

Very friendly and professional service. Quick, clean and easy to do business with. Throw in the cafeteria and WiFi access while you wait and it surpasses 'good'. When the job was done did they call on the PA, no! They came and found me. Very personalized service. I appreciate that. I wouldn't think of going anywahere else.