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Koch Acton Toyota Corporate
- Other
About this business
Location details
01460, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They have the worst customer service that I have ever experienced. They say that problems with cars are fixed, and don't bother to check that they actually are. They refuse to answer phone calls. They refuse to perform services that they say they will. I had a situation where all of a sudden when the car window was rolled down, the door wouldn’t close. We somehow got it to close by rolling the window up. The door also wouldn’t lock from the outside, so you had to manually lock it from the inside. I made an appointment to get... read more
Very bad service dept don’t want to own up to there mistake no respect for a customer A customer should be priority an you people are the worst I will make sure I spread the word That’s service department must of never got properly trained to do there jobs Pathetic people
Sent me info about a car with a price. Later informed me it was significantly more.
Gouging customers at the highest level.the price quote was offensive at best.Absolutely ridiculous.
Everything excellent F g h j j g g g g h k j j j Everything excellent F g h j j g g g g h k j j j
Horrible service from start to finish. I felt pressured into the sale and they wouldn't let me leave until I bought a car. The used car I bought has been back to their service department twice in the first 7 days of purchase. Apparently inconveniencing the customer doesn't matter to them. When I shared my displeasure with the manager I was talked down to like I was stupid. If you're a woman, do not shop at this dealership. Acton Toyota only cares about their bottom line, not their customer service.
Leo was great but Acton Toyota's service reps are always forced to compensate for the issues the mechanics often cause. Case in point, I get dropped off at 7 am to pick up a car that was "ready" which then wasn't ready after I already paid for the "ready" car. After looking at the "ready" car it was determined that close to $900 additional was needed to make the car actually ready. I sat around the dealer the entire morning since I had no other way to get to work. I bring my car to Acton Toyota despite the higher cost, becau... read more
Service was fine. New set up less convenient less private more impersonal Is this for covid?
We're all busy so instead of typing a long paragraph of negative issues that no one has the time to read I'll cut right to the most important info. After all, it's really all about our hard-earned money and fair play, isn't it? So here goes: o I was initially quoted a price of $7,000.00 from Acton Toyota for a repair that other Toyota dealers gave me a ballpark repair cost of $2,700 - $3,500. depending on the extent of possible unseen damage (yes, you read that right...the other dealers quoted me a charge of $3,500 to $4,300... read more
Frequently asked questions about Koch Acton Toyota Corporate
How is Koch Acton Toyota Corporate rated?
Koch Acton Toyota Corporate has a 4.7 star rating with 8,730 reviews.
When is Koch Acton Toyota Corporate open?
Koch Acton Toyota Corporate is closed now. It will open at 9:00 a.m.