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Koch Acton Toyota Corporate
- Other
About this business
Location details
01460, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Have been dealing with Acton Toyota Sales & Service for over 10 years and have been impressed by their customer service until my last visit. I went in for an oil change and inspection sticker only to be charged $50.00 for replacing a fog light bulb without being asked. The frustrating part is that I had checked that all lights worked prior to bringing it in. Is this how they are making up for lost sales due to low inventory?
Leo Ferreira was very nice to work with.Finance manager Leo Ferreira was very nice to work with. Finance manager was not pleasant to talk with. My husband reads consumer reports, manager was too pushy with trying to get my husband to buy something that my husband thought was a rip off and didn't want.
It used to be quite a bit better I couldn’t stop raving about it but they had to cut back on so many nice things such as the best coffee and something nice to go with it . also they used to give you complete free breakfast lunch if you had to wait not partially pay for it now which is kind of cheesy at this point in life especially when you’re purchasing a vehicle that cost as much as a house did years ago partially due to people taking advantage of their offerings which made you feel very comfortable when you were sitting a... read more
Scheduled an appointment for Monday at 630pm once I got out of work. I got out of work early so I made a call regarding the truck I wanted to ensure that it was still available and told them I would be down at approximately 5pm. Asked to put down a deposit on the truck and said they dont accept deposits. Ok no biggy. Made the 2 hour ride and 20 minutes before I arrived they called me and said that they had sold the truck but they had a different for an additional 7k. No thanks. I'll take my money elsewhere. HORRIBLE CUSTOMER... read more
Please don’t make me write things when I don’t have anything to say. This becomes extremely annoying. And if this happens again I will not do any further surveys
I went to Littleton Toyota for a second opinion on an oil pan replacement. I had already received a quote from another dealer for $2500. First Acton Toyota quoted $3800. After I let them know that the other dealer had offered to do the job for $2500, they agreed to match it and asked that I leave the car that day with them and the job would be completed in two days. I arranged for transportation home that night, but then received a call the next day and they said that many more parts would need to be replaced and the new est... read more
this dealership is on its way out..it was the very best before the pandemic ...I got out of my car when I arrived and walked inn to a nearly empty servixe area...thankfully Neil Scwartz saw me and called me over --(Neil is the best service man in the business..they used to send us upstairs for breakfast or lunch but it appears the new owners don't know what they are doing...I was there for 3 hours and couldn't even find a bottle of water...the new owners are a bunch of cheap xxxxxxxx...they had better turn things around fast... read more
EXTREME NEGLIGENCE COULD HAVE KILLED MY FAMILY:Took EXTREME NEGLIGENCE COULD HAVE KILLED MY FAMILY: Took 2018 Highlander Hybrid in for routine 5000 mile maintenance and a state inspection on Friday 6/4/2021. Drove car home and didn't drive again until my family went to the zoo without me (~30 mi away) on Sunday 6/6/2021. On the way back from the zoo, the car began shaking and thumping. My wife and father-in-law were unable to diagnose the issue on the road, so continued to drive the rest of the way home slowly. Once I saw th... read more
Scam service. If you want to pay for services you don't need I highly recommend Littleton Toyota. I had an air bag recall to replace airbag and basically told me that the vehicle needed new brakes and rotors (already did that a week prior) and manifold seal which I had the car serviced at my own mechanic. Complete rip off.
Frequently asked questions about Koch Acton Toyota Corporate
How is Koch Acton Toyota Corporate rated?
Koch Acton Toyota Corporate has a 4.7 star rating with 8,730 reviews.
When is Koch Acton Toyota Corporate open?
Koch Acton Toyota Corporate is closed now. It will open at 9:00 a.m.