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Koch Acton Toyota Corporate

4.9
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Location details

01460, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.98,127 reviews
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elise's profile image
16 years ago

I am extraordinarily pleased with my experience at Acton Toyota of Littleton. My salesman, Richard Hamel, provided concise, highly competitive pricing and no hassles. Being short on time, I appreciated how a quick email or two covered test drive, negotiation (if you cold call it that - no one was near what they offered), arrangement for purchase and delivery. On top of that - it was a surprise for my husband, so delivery was complete with balloons and a bow! Acton Toyota has a huge showroom and LOTS of cars in on the lot - i... read more

Jessica & Matthew's profile image
Jessica & Matthew 
16 years ago

Travis's customer service was OUTSTANDING! From the moment my husband and I walked in to Acton Toyota we felt comfortable. The salesmen were very friendly and they allowed us to test drive several cars without any kind of pressure. Once we decided on a Highlander, Travis made the entire transaction so easy. He truly made our car buying experience fun. Not only was he very knowledgeable about our car, but he also made us feel like he was working on our behalf, making sure that we were happy every step of the way. Joe Tosi aid... read more

highlander09's profile image
highlander09 
16 years ago

The beginning of our dealings went very well. We dealt The beginning of our dealings went very well. We dealt with Rich Hamel over the phone and he passed us on the Tom Downing. We agreed on a price and sat down with the Financing office. We went with the tire/road assistance and the electric start. When we arrived to pick up the vehicle, it wasn't ready and it had no inspection sticker, I would have to come back another day to get it inspected. It was a cold January nite when we picked it up, my husband and I were kind of s... read more

Business response:

On behalf of everyone at Acton Toyota, I would like to apologize for this unfortunate circumstance. What should have been a seemingly easy issue for us to correct, snow-balled into a very frustrating situation for you. What is most disappointing, however, is that this situation would have been completely avoided if all remote starter options had properly been presented from the get-go. We pride ourselves on our promise to provide our customers with all options and all information. Unfortunately, in this case we failed to mak... read more

shuchi's profile image
16 years ago

Buying our Sienna XLE ltd was a great experience. I was searching web for a good deal and had few unpleasant encounters with other deals who tried pushing there deals and made us look like stupid for refusing there deals. On contrary, Richard was very friends and gave us full space to explore different options. He encouraged us to try all the vehicles that we were interested in. Pricing was just right and deal was done in few minutes. Staff was very friendly too and all the ppwk was done without much delay. When we went to p... read more

sffrgtt08's profile image
sffrgtt08 
16 years ago

I bought my first Toyota from this dealership in 1996. 13 years later I was ready to buy a new Toyota and found myself in NJ. I tried to "buy local" but it was a major nightmare. The NJ dealership sold my car while I was waiting for delivery! I immediately contacted Acton Toyota that evening via internet. Steve Jensen sent me a quote and showed me how to login for a tradein estimate. We also did financing approval over the internet through a secured website and I was kept informed all along the way. NO surprises! Although I ... read more

swierzbin's profile image
swierzbin 
16 years ago

Without a doubt, one of the finest dealership experiences I have had since purchasing my first vehicle in 1967. Richard Hamel and Steve Jensen made the decision to purchase a Tacoma an easy one. I have never been able in the past to strike a deal on any Toyota truck with other dealerships. As a result, I have owned a half dozen Nissan trucks in the last 20 years. I decided to switch brands as a result of the manner in which I was treated at Acton Toyota and the fine product that I test drove. It's really an incredible dealer... read more

herlihys's profile image
16 years ago

Chris did a great job for us but ultimetly it came down to price and we got a better price elsewhere. His customer service was excellent and he stayed in contact with us througout the process. I highly recommend this dealership to anyone interested in a toyota they have a huge stock! 

cl's profile image
16 years ago

I sent an email inquiry on the car I was interested in. I received an a response very quickly. My subsequent questions were answered and I then requested and received a price quote on the vehicles I requested. I found the quotes to be reasonable. I made an appointment with Kevin to take the car out for a test drive with my husband. We were able to do this without a salesperson sitting in the backseat. I have always found that practice to be distracting while going through the car buying process. We were able to experience th... read more

judy's profile image
16 years ago

This is my third purchase from Acton Toyota. A 97 Camry, 98 4 Runner (both still in use by my family) and now 09 Camry Hybrid. Service has been consistenly good, and this latest purchase experience was even better than the first two. Good, clear communication, no games and no pressure. I used the internet to begin the process. I had a detailed response in a few hours. Another dealer took about a week to respond. I have, and will continue to recommend this dealership to others. 

Frequently asked questions about Koch Acton Toyota Corporate

How is Koch Acton Toyota Corporate rated?

Koch Acton Toyota Corporate has a 4.9 star rating with 8,127 reviews. 

When is Koch Acton Toyota Corporate open?

Koch Acton Toyota Corporate is closed now. It will open on Monday at 9:00 a.m.