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01460, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Neil Oleary was very professional, courteous, helpful, Neil Oleary was very professional, courteous, helpful, informative. Our whole experience was enjoyable from start to finish and we are thrilled with our new truck.
A great experience that took all the hassles out of car buying but also was respectful of my individual opinions and needs. All commitments to time, availability and price were kept and, indeed, exceeded. I highly recommend Acton Toyota.
Hello, Somehow, I feel that I am not helping myself by Hello, Somehow, I feel that I am not helping myself by submitting this review as it is negative in some respects. I am basically thrilled with my 2007 Prius TE bought in January (internet sales) with 30.5K miles. It is a certified used car. The e-Mail exchanges were pleasant and constructive with Greg but Scott took the hardline (sort of) "take it or leave it" approach which was very uncomfortable. Days after the purchase I read the details re: the Toyota Certified Used ... read more
Business response:
Thank you for bringing this matter to our attention, even if it is 6 months after your purchase. It appears that we initially failed to replace the scratched wheel covers as we should have, but that our Service Director, Chuck Bradshaw did the right thing and replaced them for you. If you have a problem or issue in the future, please do not hesitate to let us know immediately.
I used us news auto buying program on-line and received emails and phone calls from three dealerships. John Bohr was, by far the most knowledgeable and focused on the information I was looking for. He located the car we wanted, at the price we were interested in. We went to Action Toyota the next day and purchased the car. John was available at the time we agreed upon, the car was ready for us to test drive and our questions were answered. We financed the car and were moved through the process efficiently with coffee/pastry ... read more
John was courteous and friendly both on the telephone and when I met him in person. He was prompt in replying back to my question via mail and telephone. He was transparent in his pricing quotes, which helped close the deal quickly.
I have been in the business world for many years and I always pay attention to customer service. Acton Toyota delivers top notch customer service. I knew the moment I walked in and was greeted by a warm friendly smile that it was going to be a pleaseant experience and it was. Many people cannot put car purchase and pleasant experience in the same sentance, however if you shop at Acton Toyota you will:) Thank you Doug and Scott for making my car purchase a great experience. ~ Kathy E. - Orange, MA
I purchased a warranty online and Scott was very knowledgable and helpfull. He answered all my questions. I will be dealing with Scott when i purchase my next toyota!
KNOWLEDGABLE, FORTHRIGHT, AND FRIENDLY ... PATIENT, KNOWLEDGABLE, FORTHRIGHT, AND FRIENDLY ... PATIENT, POLITE, AND RESPECTFUL ... ACCOMMODATING, ANTICIPATED OUR CONCERNS, AND SATISFIED OUR CURIOSITIES ... TRAVIS MADE THINGS SIMPLE AND WE WERE ENCOURAGED US ALONG THE PROCESS ... ALTHOUGH MOST REVIEWS WOULD CHECK #5 AND DISMISS THE THOUGHT, THE RATINGS ABOVE ARE TRUE AND ACCURATE ... THIS TUNDRA REPRESENTS OUR 3rd AUTO PURCHASED AT ACTON TOYOTA ... GEORGE A. BUCK
Alex is knowledgeable with the products, answered all my questions. Listed charges clearly with no surprises. Very friendly. My husband and I had a very happy buying experience. The price is very good.
Koch Acton Toyota Corporate has a 4.9 star rating with 8,127 reviews.
Koch Acton Toyota Corporate is closed now. It will open at 9:00 a.m.